Crash on exit - video window open

Cubase
1

Does anyone else get this?

New project - import a video and save.

Make sure video playback window is open and then try to close project or Cubase and I get a “serious problem has occured” error. I then have to force quit Cubase using task manager which eventually kills the window but leaves the exe running.

If I do the same without the video window open, everything is fine.

Thanks

2

Ooopppssss - forgot to mention Cubase 6.5 32 bit windows 7 64 bit

3

Could be part of the same issue described in this thread, but I’m not sure.

4

What kind of video (codec) do you have in your project?
Do you have the latest quicktime version?
Do you have the latest version of your graphic cards driver?

5

Hi Bodo. Have latest QT and graphics drivers.

Have tried quicktime files with H264 and xvid codecs and have also tried MP4s…

6

I’ve now discovered that this only happens when the arranger track is present in a project. Could anyone give that a go to see if it’s just me?

7

Hi,

that did the trick. I was able to reproduce the crash and have reported this one. Let’s hope this one gets fixed in one of the next updates.

8

Thanks Bodo. That’s great. Thanks for all your help