Cubase 11 crashing constantly

I recently updated from Cubase 10.5 to 11 because of crashes . I tried finding solutions on internet but without luck.
I had crashes with Cubase 10.5 and 11 in last month.
My crashes happen when I am editing audio tracks . It is really frustrating , working on a new song is almost impossible .
EDIT: my PC : CPU–> i5-9400f
RAM → 16Gb fury 2400MHz
GPU → Radeon RX5500XT
Thank you for help .

Hi and welcome,

Could you try in Cubase Safe Start Mode [Disable preferences], please? Or backup and trash Cubase (both versions) preferences to get the factory settings, please?

Cubase Preferences folders are:
Win: %appData% Steinberg/Cubase X_64

If it doesn’t help, could you ZIP and attach the *.dmp file, please?
Win: Documents/Steinberg/Crash Dumps

1 Like

I cant upload files , because I am new user , can you please allow me to send you dmp file?
Thank you for your time.

also I already tried factory settings it happens all the same.


Could you share the DMP file via Dropbox or similar service, please?

Btw, i tried updating driver both of my Audio interface and gpu .
Tracking performance of my pc, everything seems normal.


The crash is completely out of Cubase:



There are other threads about this issue here on the forum. It seems, the solution is downgrade the graphic card driver.

I’ve had similar problem, and the only thing I was force to do was reinstall my mac osx, and it has become better but not completly. I’m waiting for reply and this is one of the few gripe I have from Steinberg, customer service is very bad, slow. Any how last resort, reinstall your operating system or uninstall you 3rd vst and see if it helps.

I am also having these same issues!!! Multiple times daily!
I switched from Protools because of this same crap. 10.5 didn’t crash hardly ever. Now with 11 Pro it’s sucking the life out of my workflow!