Hello!
Several AMD graphics card related crashes have been reported on this forum (see below). It always occures in atidxx64.dll and is easily reproducable by resizing a window within Cubase (crashes on me every single time). It seems that this issue was introduced by a recently released AMD graphics card driver. After downgrading to an older driver (“win10-radeon-software-adrenalin-2020-edition-20.8.1-aug4”) the problem is completely gone.
I kindly ask what Steinberg’s approach to this is, because the reaction to almost every report was “the crash is in the graphics card driver, completely outside of Cubase”, which implies that there is no intention to fix this from Steinberg’s side. So is there any intention of collaborating with AMD to fix this? Cubase is the ONLY program to ever crash on me because of this error (or did other programs crash for someone too? Would be interesting to know).
I mean it can’t be a solution to never update my graphics gard driver again? Or would the alternative to this be to declare Cubase incompatible with AMD Radeon graphics cards? I would love to hear from you regarding this, as this seems to be affecting a lot of users and is a rather severe bug. I love Cubase and I love my RX 5700.
Just a few reports of this crash:
Best wishes