Hi, so I am using Cubase 11 (Elements) on a Windows 10 laptop and I recently got a Zoom L-12 digital mixer, which is also a multi-input usb audio interface. I had the Zoom working fine with Cubase at first, then the other day I switched on my computer and started getting error messages upon starting Cubase, saying ‘The audio driver could not be loaded. Please make sure your audio hardware is connected correctly to your computer’.
I’ve checked everything many times - all usb leads are connected properly, the Zoom is in the correct mode (audio interface mode), and the drivers for the Zoom for Windows 10 are correctly installed. I’ve tried uninstalling and reinstalling the drivers a few times but still get the same messages. If it helps, here are some screenshots.
Upon loading Cubase, it asks me to select the correct audio driver:
I selected the Zoom as the audio driver, but I get the following error message:
I then get another error message about ‘missing ports’:
Even if I go to ‘Studio Setup’ in Cubase and select the Zoom as my ASIO driver, I still get an error message thus:
Does anyone know how to solve this please? As I say, it was working fine a week or so ago when I got the Zoom L-12, and it also worked fine with my previous usb interface (Tascam US 2x2).
Many thanks in advance.