Cubase 12activation problem!

[dimitar.andonovski]

hello Ben…I have a problem with the license and for several days now I have been losing my job trying to sort out the license that has already been revoked by you. I was working normally on cubase 12 until I received a message that the cubase 12 version licence expired . I will ask you to fix the problem soon as u can…

PLS HELP!!!

[raino]

Don’t panic, you can use the Steinberg Activation Manager to activate it.

My grace period is about to expire?

So little window pops informing me my grace period is about to expire. 4 days left. Lovely!! I have my recipt and thought all was cool. I assumed everything was cool. Proper nightmare as I am finalising a couple of albums. I tried to upgrade my E licence to allow me to add Cubase 12 pro, and noticed my Cubase Pro 11 now says (Not Upgradeable) next to it now. It definitely did not have this there before. Any help appreciated.

[dimitar.andonovski]

I can not activate it via Steinberg Download Assistent either. When I enter the code I get a message that I have to have the latest version of e-Licencer. I have downloaded the latest version available on the Steinberg site. When I turn on e-Licencer and when I try to enter the code to update the Cubase 11 version in Cubase 12 it tells me that I can not do the update. Steinberg are very weak for online support and thanks to them I lose a job that has been set for me for days. If they continue to not care about their clients I will definitely consider switching to another music program because I am wasting both time and money.

[raino]

@dimitar.andonovski

When I turn on e-Licencer and when I try to enter the code to update the Cubase 11 version in Cubase 12 it tells me that I can not do the update.

Did you read the thread I linked to? In that thread when the above happens it is because Cubase 11 has already been successfully updated to Cubase 12.