Cubase 13 - "An eLicenser problem occured" from SAM

Hi,

If you still see this message regularly and don’t need any of your eLicenser licenses, you also have the (hidden) option to disable the eLicenser for the Steinberg Activation Manager.

On Windows, go to %APPDATA%\Steinberg\Activation Manager. On macOS, go to /Users/your_user/Library/Application Support/Steinberg/Activation Manager and open the settings.json file. Find the option "enableELicenser": true and set it to false. Make sure that the Steinberg Activation Manager and Steinberg License Engine are not running (this typically occurs when Steinberg licensed apps are running) while you edit the file. Otherwise, this setting will be overwritten again by the License Engine.

5 Likes