Cubase 13 crashing constantly

Love cubase 13.
The functionality not the look*

And now it seems the stability.
Anyone else have Cubase 13 crash on them at least 10-20 times a day?

Specs: MacBook Pro 14M1, 16 gb ram, 10 core cpu/14 Gpu

It’s really starting to become unusable now… :confused:

6 Likes

Hi,

Attach the *.ips file(s), please. All files from today and yesterday. Maybe, there will be a pattern.

In the best case, if you know, when did it crash.

Could you try in the Cubase Safe Start Mode [Disable preferences], please?

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Sure thing. Half the times it doesn’t even create a log to send. These are the only ones that are there:
Cubase 13-2023-12-05-192233.ips (205.6 KB)
Cubase 13-2023-12-05-212437.ips (296.1 KB)
Cubase 13-2023-12-04-015419.ips (221.5 KB)

In the last 2 hours it has crashed over 6 times alone*

2 Likes

I’m a daily user in a commercial studio. Tried to track on 13 when it came out. Random stop and freeze 7- 12 times on that day with minimal plugins - just band tracking. I have abandoned for now back to 12. No crash dumps were created for those crashes unfortunately. Windows 11, i9 10900k 64gB Ram. RME HDSPe latest driver

4 Likes

We are glorified Beta testers it seems lol

7 Likes

Hi,

Every of the crash is different:

  • Sidewidener II
  • LABS
  • Cubase 13

Please, make sure your plug-ins are up to date.

Hi,

I can ensure you, there is a beta testers team and also a beta tests phase.

2 Likes

All plugins are up to date. These crashes occur as the plugin is opening. On all occasions I never got a chance to even use the plugins.
And can confirm all are up to date.
As mentioned before the majority of crashes were so severe Cubase didn’t even generate a report.

I know. tongue in cheek. We can’t have everything at once. Sometimes need to remember how lucky we are to have all of this at our fingertips in the first place. We’ve become spoiled.

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Cubase/Nuendo is an extremely complex piece of software so can understand teething issues. I’m wondering Martin whether there is any indication of the wait before the first maintenance release so I can see if I can get to use it soon (which is of course a random hope that whatever is making it freeze on my system will be part of the update)

Yes. This update has been my Hanukkah Wishlist.

2 Likes

This is funny: I’m abroad and so using a poor Samsung 2011 laptop dual processor (4gb ram not recommended) Mobility Radeon HD 4500 serie! I’m using C13 since it came out and never had a crash which I had often with C12 on exit with the same machine. Of course I can’t do much with this now, but I could record audio tracks and mix projects with lot tracks and plugins. There’s some bug which will be fixed on the next maintenance update but for my personal experience and use C13 is more stable than C12.

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What version of Windows OS are you on?

Win 10 22H2

Hi,

No, there is no hint, sorry.

No one is allowed to say the release date beforehand.

But the 1st maintenance Cubase update is usually released very soon after the initial release.

I’m getting loads of 13 pro crashes, especially when opening projects created in 12 pro, have raised a support request, attached ips’s and, well nothing, I guess they are over stretched with similar problems

2 Likes

I’m still getting random shut down/crashes C13. No crash reports.

Others have suggested programs for crash reports but I’m not fully computer literate.

I’ve checked in Windows error reports and it just states C13 with no other info.

I’m only using minimal plug ins. All vst3 (only 1 vst2 but that’s not causing the crashes/C13 shut downs as it’s not being used).

Other than that C13 (for me, on a good note) is better than it’s ever been.

Just very frustrating without a crash report.

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Yet another crash lol
Cubase 13-2023-12-06-001944.ips (164.7 KB)

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And another:
Cubase 13-2023-12-06-002611.ips (221.1 KB)

Can’t even warp the grid now…

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Hi and welcome to the forum,

Attach the *.ips file(s), please.

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Hi,

Win: %userprofile%/Documents/Steinberg/Crash Dumps

1 Like