Brand new install of Cubase 13 on a brand new Macbook Pro (Sonoma 14.3). If Diva is enabled, Cubase crashes on startup then blacklists it. Yet Dorico on the same system loads the plugin just fine. This is the only VST3 on my system that has been blacklisted.
Any ideas on what may be causing this or how to work around it?
Hi @brianhook and welcome to our forum!
Sorry to hear about your crash. In order to investigate we need the corresponding IPS file that was generated along Cubase’s latest crash.
You can find the *.ips files here:
Mac: macOS Console utility > Crash Reports (or ~user/Library/Logs/Diagnostic Reports).
Cheers,
Armand
Apologies, I believe I sent the wrong file. This is the correct one. Please note that this ONLY occurs with Diva + Cubase. Diva + Live and Diva + Dorico both work fine. And it’s an instant crash and 100% reproducible.
Cubase 13-2024-01-25-162918.ips (136.7 KB)
Hi @brianhook
Ok this one matches your original description. I will report this issue and inform the relevant team.
Cheers,
Armand
At the risk of a “me too” post, I’m also running Mac OS Sonoma 14.3 (on an old Intel Macbook Pro), and I just installed Diva onto this system and Cubase blacklisted the VST3 version of the plugin on startup (Diva 1.4.7).
I’m attaching the vstscanner .ips just in case it helps provide additional diagnostic data for the issue.
Regards,
Tim
vstscanner-2024-01-27-121638.ips (13.7 KB)
Thank you guys for looking into this. I haven’t installed Diva on this DAW yet and when I saw this thread I was surprised, usually U-he and Steinberg play very well togeter. Hope you can get to the bottom of it.
Hi @Tim_Wright
Sorry about your crash and the late reply. I’m having a look at it today.
Cheers,
Armand
Can you try to reactivate Diva by following these steps here: https://helpcenter.steinberg.de/hc/en-us/articles/207348390-Plug-in-Sentinel-for-Cubase-9
Hello Armand,
thank you for the response. In fact, I upgraded to the latest Cubase fix release (13.0.21), and I had installed some additional VSTi instruments.
I am guessing that the newer instruments triggered a rescan and that that rescan was successful because the VST3 version of the plugin is now showing as enabled in the VST plugin manager:
So the issue is fixed for me.
Thank you!
Tim
Interesting. It still crashes for me, however I’m on MacOS w/ M3, so wondering if that has something to do with it.
That’s great to hear! Thanks for the feedback!
same problem here; when i try to reactivate DIVA cubase crashes. I’m on Sonoma 14.1; i can find the 13.0.21 fix release, but is is not only for win users?
Waiting for a fix, just emailed u.he also.
Cubase 13-2024-02-08-224733.ips (140.3 KB)
Hi,
Yes, 13.0.21 was Windows only. On Mac, the latest version is 13.0.20 at this moment.
I guess so, so i didn’t understand how the guys above fixed this bug…
Hi,
This crash is in Cubase. Reported to Steinberg. Thank you.
thank you
We had this issue recently. If you are on Silicon, you should try loading Cubase in Rosetta and rescan the plugins. Then re-load Cubase back in Silicon mode. This seemed to fix it for us…?!
Any updates here? I’m having the same problem. Latest Sonoma, Apple Silicon M2, latest Cubase.
Hi
There is an issue with Diva that seems to be memory-related. This can cause Cubase crashes because memory is corrupted. U-he is aware of the issue and there’s already a Beta version that fixes the problem:
Thanks so much!!
