Cubase 13 not showing videos

Processor Intel(R) Core™ i7-4770 CPU @ 3.40GHz 3.40 GHz|
Intel(R) Core™ i7-4770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical
Installed RAM|16.0 GB (15.9 GB usable)|
System type|64-bit operating system, x64-based processor
Intel HD Graphics-4600
System Model MS-7816

Yes its for real -

This is why there should be an option to turn it off!
It’s a Cubase 13 issue. My GPU is an AMD 7900 XTX, not old, by any standard, and I have a similar issue.

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Try disabling HW acceleration in the Windows settings:

Sometimes it’s also called “Optimizations for windowed games”

Option only appears if your GPU supports HAGS!

Finally, thank you.

You have a 10-year-old CPU with integrated graphics that barely meets the minimum requirements to run Cubase 13. I would recommend trying a fresh install of Windows 10 64-bit (you could try this on a spare disk rather than overwriting your existing system).

My own experience with this has not been good, and I would recommend to never use it with either Cubase or Vegas – there should be no reason to, for either of those applications.

This is going to be my last word on this subject. (Huzzah!)
My system:
i9 12900
AMD 7900 XTX
64 gigs RAM
Windows 10
ALL drivers etc up to date.

An mp4 video which plays back fine in Windows Media player, VCL, MPC (comes with K-Lite), Vivaldi, Edge, Firefox, Cubase 12, Cubase 11, Cubase 10, and VEGAS - doesn’t play back in Cubase 13. But it’s not the fault of Cubase 13?
I’m not buying it.

@Googly_Shakespeare , with respect, what you quoted from me was my reply to the OP, not to you.

I understand, but my point was that I believe, from my own experience, that it is a Cubase 13 issue. Specifically, a hardware acceleration (HAGS) issue, introduced in Cubase 13 (according to the New Features page). Not all GPUs support it. Mine doesn’t. There should be an option in Cubase to turn it off.


Damn, more words!

2 Likes

Hi Andy, if you want to know how to convert a file, maby you can use this little info about formats, extensions that you see as the “FILETYPE”

That works the same by all file types.
So, converting files, in this case video files, at some point you can convert video files, and even audio files, in a good video editor, like MOVAVI, or maby you can use some other options, besites the options people can give you here.

But, it has all about to do what software you allready use, we can not see that, so this info can be usefull in any way, to help you converting files to another type.

Because you are, as it has to do with converting files, only have to do with what types you can change, in a program.

So that is why you ask yourself, at a moment when you run in this issue in Cubase, after all it is a computer program, and this advanced audio workstation has a litle room for video, but as you see, do not aspect much from the part VIDEO in Cubase, but you can make a video track.

So, it is possible, but as you see, not always so easy.
So, learn about what an extension is on a computer, i think you can welcome that piece of information to.

So, like you see, there are some free video and audio file converters if you do not use programs that allow you to save a file with many file type you can choose.

In that concept, you see the same if you open PAINT in Windows, or another editor for pictures, those extensions, as jpg, bmp, png, etc, are the types that you can use when you save a file.

So maby now you understand this better in the bottom.
Good luck.

update:
Maby try out some things when the files are to big in bytes:
Cut the video in pieces, and try to import those pieces into Cubase.
If 1 piece fits, you try the next, if that works in 1 video track, else try more video tracks to put the pieces in the good row.

Offcourse converting can change the FILEZISE to in bytes.
So, then you have to watch different numbers while you converting files.
I do not know if that can work because i was not import big video files, but i tried out a while ago a video file, and i was not sadisfied yet over the video quality after saving the file in Cubase as a MP4.

For me that is no problem because i put my mp3 in a video editor and the movie quality is as i want.
But, the better the quality, the bigger the filezise.

Maby you can, as i was thinking, open your video in the movie maker in Windows, if you can use that.
Then you can it do the other way around, you can maby import your mp3 and the video you want to edit, and save it as a video.
Succes.

:wink:

Reinstalled Cubase pro 12 and all the vid formats work fine - the issue is Cubase 13…which is why I guess Steinberg would not respond to any emails etc etc…

Hi Andy, maby you can compare it via the info about Cubase 12, and 13, if you can see any differents in this video part.

For myself, i did not use Cubase 12, i am using Cubase 13, and i used a video editor already, so i do not realy need this video tracks in Cubase, but, like i wrote, i was testing it with a short MP4, that was an MP4 made by myself without sound, in cubase sound tracks are offcourse the sound, because in my video editor i can make video tracks, and audio tracks, for the sound i can cut that seperated in tracks, but i suppose you do not use that video editor, and offcourse maby you can find some other options, to get your sound on the good place in your video.

So save a file in Cubase with a video track as a MP4 with a video track…
So because you use or used Cubase 12 to, maby you can compare some changes via what was written about Cubase 13 when it was released here.
Good luck, and if you have a question, just ask… then we can try to look if you need a step, to go further and get your video on the end, because that is your goal after all…

To quote myself. This is a result of empirical research.

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Sorry, but that is just b…t with video files. MP4 is just a container that can contain many different video formats, audio formats and metadata.
Just to name H.264, H.265 and m4a.

Bullshit you can find on any farm, but offcourse if Andy can understand how that file type system works, then the setting you show, he see very soon.

MP4 is the newer geneartion vid format after MPG2, MPG was before that most 8x6 format for screen resolution the standard.
After MPG2 was introduced, 16x9 screen resolution format was the newer standard after MPG the first.

So MP4 is the better version.
In video formats, in video editors you can see all this settings.
In converters you can look for this settings if you want to convert files without an editor where you can save this as the type you choose for.

Can you stop this, please?
The file formats and the codecs have nothing to do with the screen resolution.

MP4 is just a container that can contain different codecs, formats, and resolutions.
Even the audio part can have multiple formats. MPEG-H, MP3, AAC, WAV, just to name a view.

Offcourse the format can hold different resolutions, you can all do this in video editors, before you misunderstand me, and want to command me to stop, i’ll advice you to concider that:

If this is the issue, Andy can work at different ways to get his goal.
So, this is not about the MP4 and what it is, this is to help Andy to check if he can make his vid.

So, stop bagging. it is nothing personal.
Have a nice day.

You were referring to wrong information, that is the issue.

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Yes indeed st10ss, sometimes it looks like a chaos, but the fact is that all that file type info, had more to do with the computersystem itself.

Some people can get this issue, because they want to work at this way.
So in this case, i try to describe the opportunity’s, in case the video track in Cubase, what is not a high quality, but still you can test if you can do that, offcourse that do not work yet in the screen in Cubase in the system from Andy.

So, the other options, are written down, it is nothing personal, and offcourse you are rigth what you wrote about the MP4.

Containers.
A partition on a computer, the harddrive, when you format a drive, the computer creates clusters and sectors.
All those get a coördinate, Cluster A Sector 1 as example, and that is a container.
So this definition “container” is for a computer indeed how that can be described.
Have a nice day.

P.S.

Maby Andy can give a post how it is now.