Cubase 14.0.10 Score Editor not showing lower notes in piano part

I’m trying to use the Cubase Pro 14.0.10 Score Editor for the first time. I’ve brought it up on a piano part that has a fairly full range of notes in it. For example, here is the intro of the song in the Key Editor:

But when I bring it up in the Score Editor, notes that should be in the bass clef of the grand staff are missing:

I’m guessing there may be some preference somewhere that I’m not finding, but I’ve done some searching through the documentation (and also some browsing), googling, and searching these forums, with no luck.

How do I get the missing notes to show up?

When this happens, it’s due to a bug in the internal display quantization calculation where the position of one note causes other notes on the track to disappear. Please could you DM the score to me and I can find (and hopefully fix) the problem note. It’s possible that I might have already fixed this specific issue in our internal build.

Apologies for the inconvenience in the meantime

Just DM’d a ZIP with the CPR. Hopefully that is what you meant by “score”.

Just in case anyone else might be having the same issue:

Sending the CPR file to Paul let him identify a specific note in the project, an A2, that was causing the problem:

Paul suggested lengthening that note, which I did:

And that made the entire score display work:

He’s logged the bug to investigate further for potential fixes.

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Good interaction @rickpaul - thanks for posting

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Hello, I am having the very same problems, F1 notes not showing on the bass clef staff. I have tried lengthening some of the notes in the key editor, but to no avail. I see notes already in the score get immediately changed when I touch them in the key editor, but the F1 notes, are shown in the key editor but not rendered in the score, even when i make them longer in the key editor. Any suggestion? Cubase Elements 14.0.30

I don’t know, but this seems like a different issue, or at least a vastly different symptom, than the one at the start of this thread, where there were no notes whatsoever, in the bass clef of the grand staff. From your screen shot, I’m wondering if perhaps the F1’s note on is slightly before the start of the clip (e.g. if the clip starts on an exact measure boundary). Maybe that could be a reason why it wouldn’t show in the score editor?

What instrument is this? Is it possibly out of range? The instrument definition can be configured to hide out of range notes in the event they are keyswitches or something.