About to bang my head against a wall on this one… Just got 7.5 today and cant get it running. It clears the splash screen portion of the start up, seems to be hitting the dongle fine, finishes the initialization and plugin discovery process then the program window maximizes and is grey bordered and unresponsive. At this point all I can do is kill it in task manager. On one occasion, and ONE only out of the 50 or so times I have tried running the software, I did actually see the steinberg hub pop up and got a firewall warning. Since then… have never seen it again.
-Things I have tried so far-
Uninstalling and Reinstalling Cubase
Resetting as well as removing all preferences
Hiding/Removing all VST’s and any related folders (leaving nothing but cubase VST’s)
Updating all Elicenser software
Updating the tools for mr816
Putting in a program specific allowance in windows firewall for Cubase 7.5 as well as disabling the firewall all together.
Disabling and killing the process for the Catalyst Control Center
Killing any non-essential software running in the background
-System Information -
Intel I7 Ivy bridge
Asus Sabertooth z77 MB
32 gig ddr3 ram
2x MR816csx ( have tried with the internal sound card as well to no avail )
Graphics - Radeon HD 6800 Series
Cubase 6.5 is still running as right as rain regardless of the audio interface (MR8’s or the internal sound card) or any other software running… 6.5 has been trouble free since it’s original installation on this machine… Kind of a bummer as I was really looking forward to getting into the new workflow and some of the features. Any help on this issue would be greatly appreciated as I am at wits end on this. Have never had an issue with any of my previous versions of cubase going all the way back to the dark ages … Next stop… trouble ticket I guess??