Hi I use Cubase ic pro with Cubase 12 Windows 10 unfortunately I can’t get the ic pro to work. I tried everything that appears in the posts here and I tried everything written in thus article [image] Cubase iC Pro: system requirements, installation and setup in Cubase Cubase iC Pro …

Hi @joy We are sorry to read about your issues. Please take a look at our dedicated troubleshooting article, which hopefully helps, resolving the issue: [image] Cubase iC Pro Troubleshooting Mobile apps Dear all, Thank you for purchasing Cubase iC Pro from Steinberg! …

Hi All the prerequisite steps are made. Unfortunately, I still can’t solve the problem.

Hi @joy Did you try to unplug and reboot your router, shut down and restart your mobile device and desktop computer? Apart from this I have no further ideas unfortunately. Do you use iC Pro for iOS or Android? Best Lars

Hi I have tried To reboot my router. Not to unplugged. I will try it. I don’t know what else to do… I use ic pro for android, through lcd monitor- computer touch screen The ic pro app installed on my computer.

I tried to unplug the router , but unfortunately that didn’t help either

Hi @joy The ic pro app installed on my computer. Cubase iC Pro is available for Android devices only. How do you run it on your computer? Best, Lars

There is a way, I have App Store on my computer and I downloaded the ic pro. The ic pro app is opens , But unfortunately I can’t connect between ic pro to Cubase

Hi @joy Cubase iC Pro is available for iOS and Android. Get Cubase iC Pro on Google Play Download Cubase iC Pro on the App Store Important Note: The Steinberg SKI Remote must be installed before using Cubase iC Pro and can be downloaded at http://www.steinberg.net/ski . We do not have a vers…