Cubase LE eLicencer not detected

Hey, I have got Cubase LE once and wanted to use it now. I registered it a while back but now eLicenser software not detecting it. What sould I do, I do see it in the website:

Hi and welcome to the forum,

Go thru the Reactivation process, please.

Hi thanks for quick reply.

The Reactivation sais: There is no Soft-eLicenser to reactivate.

Hi,

Either you are using different MySteinberg account, or your old Soft-eLicenser wasn’t registered in your MySteinberg account.

Btw, you are allowed to get Cubase LE 13 update for free (you can ask for it in this thread). But first, you have to solve your old Cubase LE 9.5 license.

But how can I do that if it does not listing it. I am using the correct MySteinberg account.
Are there any other options?

I also noticed that when I try to start the program and activate - the code pattern is different from what I have:

But my activation code is in groups of 5: e.g.
XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Hi,

I sent you a Private Message…

Hi,

Is it really an Activation Code, or is it a Download Access Code?

But it doesn’t matter. This is the wrong way; you don’t need this window, and you will not Enter the Activation Code at all. You have to Reactivate your license, as described above.

Actually it’s a serial number. That is the only thing I have for it.

In any case. Thanks so much for the help!