Cubase Pro 14 can't see my optical drive

Not the end of the world, but all I see is this on File > Import CD:

The CD is Hans Zimmer Live in Prague, original, not even a copy, and plays fine on other apps. OS is Windows 11 Pro, all updates installed to today, and this is the drive: Amazon.com: LG Electronics WH14NS40 14X Blu-ray/DVD/CD Multi compatible Internal SATA Rewriter Drive, BDXL, M-DISC Support, Black : Electronics

It’s a SATA 3 or 6, can’t remember, and it’s the only SATA drive of any kind in my PC.

What’s even stranger is that another Steinberg app, Wavelab Pro 12, has no problem reading it:

And no, Wavelab was launched after Cubase didn’t see the unit at all.

Any idea what’s the problem? This is a plain vanilla internal optical drive for PCs, as standard as they come, so it should be recognized just fine.

Hi,

I have seen this issue (in general, CD/DVD drive is not visible for Cubase) a few times here on the forum (for many years already).

Here is an article for WaveLab, maybe it helps with Cubase too. One of the old Cubase threads is here.