Dorico can't find sample libraries on external hard drive

To save storage on my laptop, I moved HALion to my external hard drive with Steinberg Library Manager. Then to realize Dorico can’t find the libraries any more.

While Steinberg Library Manager still remembers the location.

Can it be that because I deleted content from the following folder after moving the libraries to an external hard drive, Dorico is now confused:
/library/Application Support/Steinberg/Content/HALion/VST Sound

Attached is the diagonostics zip file by Dorico:
Dorico Diagnostics.zip (514.6 KB)

Thank you guys :folded_hands:

Are you really positive about that? What happens when you double-click the files in the finder? Does Steinberg Library Manager tell you everything is already there, or does it ask anything?

Hi Marc,

When I double click the files in the finder, Steinberg Library Manager appears, not asking for anything.

When I clicked the “DETAILS” in the Steinberg Library Manager, the location is shown:

Ok, you’re right, that looks perfect :+1:
Hopefully @Ulf will chime in to solve this…

Thanks for confirming for me Marc :folded_hands:

And welcome to the forum !!!

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Have you really got a Rabbit emoji as the name of your external drive?

I wouldn’t do that. :scream:

Yeah :joy:
Can that be problematic?

If the emoji in the path is problematic, I don’t know. Definitely problematic is the fact that you deleted files in the original location. I would delete all contents files again , install anew and do the moving to external drive via the Steinberg Library Manager.

It’s almost certainly not the real characters used at the level of the file system; but just some sort of construct that shows up in the Finder and other GUI apps as an emoji.

I’ll guarantee that something won’t read it correctly.

Hi Ulf,

I moved the content via the Steinberg Library Manager, then deleted the files in the original location.

Sounds to me that what I did is what you are mentioning here. Did I misunderstand?

I see. Thanks benwiggy :folded_hands:

Yes, you misunderstood, but I can’t explain at the moment. I’ll come back asap.

When using the Stenberg Library manager to move libraries…those become symbolic links or shortcuts (really small pointers to content’s actual location, not the actual full-sized files). Don’t delete them…

An alternative is to make an OS directory hard link to the factory location that points to the external drive. This is an approach to tricking the OS into thinking everything is on the system partition, while in reality it might be off on some other partition or device.

With windows you’d use something like:
mklink /J "C:\ProgramData\Steinberg\Content" “Path\to\target-directory”

On a Mac I think you’d do:
ln -s /path/to/original /path/to/link

I’m not up to date on how a Mac does file permissions and such…so be aware that if you use symbolic or hard links, you might need to chown directories and all the files in them and such to get them working with all accounts on the system.

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I see @Ulf @Brian_Roland . I will try downloading them again, moving the libraries and not deleting from the originl folder.

Thank you guys!

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Just deleted all files and install them again with Download Assistant. I opened a project and ask Dorico to search for the content in the designated folder. Now Dorico is sounding.

Though the error message of content missing still appears when I open it. I wonder why but it causes no problems anyways.

Thank you guys!

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What does the error message exactly say, which libraries are missing?
Please launch the Steinberg Library Manager and see what that one thinks is installed and available. In there also have a look on the right side, there is a Details button. Click on that and check the paths to the libraries. Please make a screenshot and post here. Thanks

Error message in Dorico:

@Ulf are the following what you meant?

btw I thought I successfully moved them all back to their default folder.