First of all, sorry to ask you a second question about Dorico SE 5: I am waiting for the release of Dorico 6 to buy the Pro version.
In Dorico SE 5, I want to integrate the Playback Template from Synchron Prime Edition and I face a bug, without being sure if it comes from Vienna Assistant or Dorico SE 5.
In Vienna Assistant, I click on Dorico Wizard, I select the instruments and I click on Save Template.
I wrote a message about this on the VSL forum, but I do not get any answer for the moment and it seems no one has reported this problem previously.
A few days ago, you helped me solve the problem Dorico SE 5: essential component for playback not found. Could it be that there is a similar situation where VSL Dorico Wizard tries to save the template in a folder and there are permissions problems that prevent the saving? In Dorico, it’s possible to manually import the file, but VSL Dorico Wizard does not allow to choose a download folder and seems to try to save the template directly in the Dorico folder without being able to do so.
Perhaps the problem comes only from Vienna Assistant and in this case I would completely understand if you do not have a solution for me.
Thank you for sharing your point of view on this problem.
Once you’ve saved the template from the VSL wizard, you presumably end up with a Dorico playback template file (with extension .dorico_pt). You need to import this into Dorico before it will appear in the software: drag it onto the Hub window, for example, or click Import in Play > Playback Template and choose the file you saved from the VSL wizard.
I thought about this approach too. But a search from Windows Explorer showed me that there were no files with a .dorico_pt extension, except for the templates I downloaded from your excellent Playback Templates for Dorico page that I downloaded for other sample libraries.
This is precisely what surprises me.
A temporary solution would be to download this file without going through Vienna Assistant and then import the template using the procedure you indicate.
If someone had this Playback Template for Synchron Prime and could upload a zipped version here, that would solve my problem.
I was hoping to find it on the Playback Templates for Dorico page. Unfortunately, the link for VSL returns a 404 error and you simply refer to Dorico Wizard which, in my case, does not allow me to download the file.
Unfortunately, I don’t use any VSL libraries myself, and the VSL wizard is a service provided by VSL and not by us at Steinberg, so I’m unable to provide any further insight.
@Composing will have to check if the VSL Dorico Wizard actually saved anything to the C:\Users\“Username”\AppData\Roaming\Steinberg\Dorico 5 subfolders, and if it didn’t, do these folders have the correct permissions.
Thank you so much for your help, Nickie, k_b and dspreadbury.
This information allowed me to understand the origin of the problem. I will try to explain things clearly.
On Windows, I have an Administrator account, with administrative rights, and a User account, with reduced rights. On a daily basis, and especially with Dorico, I log in to my User account.
But I see that Vienna Assistant has installed the template in the folder of my Administrator account.
However, in the Vienna Assistant Preferences, I had clearly indicated that it was necessary to use the access path of my User account for Download location and Content Location. And this was respected for the installation of my sample librairies. Strangely, I believe that Dorico Wizard does not take into account the preferences of Vienna Assistant. I will contact the VSL team about this.
In short, here is the solution. With File Explorer, open C:\Users\“Adminname”\AppData\Roaming\Steinberg\Dorico 5 and copy the three subfolders DefaultLibraryAdditions, EndpointConfigs, PlaybackTemplateSpecs into the directory C:\Users\“Username”\AppData\Roaming\Steinberg\Dorico 5
Thank you very much for your precious help! So the problem did not come from Dorico 5, but from the VSL tool Dorico Wizard, in Vienna Assistant. Your technical support was decisive in overcoming this configuration problem. Last point: even a Dorico Pro 5 user could face this problem.
