I am the owner of a new box with a UR22-C Recording Pack. I followed instructions in your setup guide, I went to steingerg.net/getcubaseai, I registered, and I put my Download Access Code in order to get Cubase AI. But I get an error message: Download Access Code has already been used by another user. I can’t understand, how it could happen???
I was looking forward to recording my first song and now, instead of it, I can’t download the software I need and paid for. Can you help me, please?
Can you help me with this?
Thank you very much.