Forgot the dongle - what are my options?

Hey everybody.

This is not the first time, but the cruelest.
I forgot my dongles at the studio which I left for a month (health issues). My studio is far away, I dont have anyone to ask to bring it here cause I live in the countryside. clients are clients and still asking for stuff, things that I can do from my house on my laptop on the home setup.

do I have any options at all?

Hi, …
Not many, afaik.
But if you can get hold of an empty eLicenser dongle you might be able to download a Nuendo 8 Demo version which runs for 60 days.
Or for minor changes, get Cubase Elements, which saved my behind a few years ago on a holiday…
Else, have the dongle sent by mail or courier.
:frowning:
Hope you make it, …
Cheers, Big K

Ditto. I keep a copy of Cubase Elements on my laptop for “just in case” scenarios-- it can use the soft e-licenser. Downloading the demo got me through restoring my license after one of my last dongles broke. That meant driving to the local pro audio store for a new one; Amazon can get one to you overnight, I think.

Please, Steinberg, come up with a better way to manage this. Is there a practical reason Nuendo can’t use the soft e-licensor as well?

Chewy

Also, if you have registered the USB keys in a Steinberg account you can use Steinberg Zero Downtime: https://helpcenter.steinberg.de/hc/en-us/articles/206532304-Steinberg-Zero-Downtime

Which is a good thing to have in case of a damaged/stolen dongle.
But he’ll need an eLicenser dongle, anyhow.
I keep an extra eLicenser at hand for just this stupid accidents that can happen…
It also holds Cubase Elements and the Nuendo / Wavelab…etc…Demo licenses, too and it travels with me.

Everything “great” regarding the main dongle in a nutshell. And you keep a second one as backup if I understand correctly? Are you always traveling with the same suitcase, backpack or you wear the same trousers where you keep that stuff? Or is it in your wallet? Where do you put the keys so you always have them with you?

In my case, do I have any option if I do have another backup elicencer?

Why cant I just move the license temporarly from one licence to another through the license manager?

thnx

You mean from one dongle to another?

I’m guessing it might work like iLok where the manager software is the one that “authorizes” the license on the dongle, but it also deletes licenses. So if you need to move from one to the other you can’t do that with only the software and the target dongle, because the source dongle needs to have the license deleted. If that wasn’t the case users would do this all the time - they’d buy or even just borrow a dongle with a license and view it in software and just “duplicate” it to new dongles.

Hi Chris…
I never change my trousers nor shirt, but I have a little compartment surgically carved into my belly where I keep the dongle, …always!..lol…

Nah, I know in advance if I might need the dongle ( with licenses for Elements and demo versions) and keep it in a little hard shell box for safe keeping.
I also carry a Stick with me containing the full version downloads to be able to work anywhere and when if that is necessary.
Also for many Plugins and soundlibraries / Sound-FXs.
These days I test a bootable Win-USB stick with all necessary Programs and data already installed on it. Plug&play, so to speak.
If you have occasionally to deal with unforseeable Jobs or fixes, I agree, carrying the dongle with you at all times is a bit of a pain.
Mind you, my original eLicenser stick is, for many years now, still functioning without any flaws. Call it luck or cautiousness…
But, a temporary license for Nuendo via internet over the MySteinberg account seems a feasible idea I’d fully support.
Cheers Big K

You need two dongles connected to one machine, then it’s easy. Which won’t help in your case. But a demo would.

My keys are very old, and it’s just caused huge problems, see this thread

https://www.steinberg.net/forums/viewtopic.php?f=275&t=156647

I found it hard to believe that 3 different keys (however old) would fail at one time, but that’s what happened, as I transferred the N8 license from one to another they all showed the same fault. The new key is fine so far and N8 loads considerably quicker with it.

IIRC audio software is the only thing using dongles any more.

It’s ridiculous, dongles should have been rendered a thing of the past 10 years ago.

Quite contrary. Dongles are a very simple, straight-forward way to have your software travelling with you, even when you work on different systems all the time (… which is daily business when you’re a freelancing professional). As a matter of fact I have consciously stopped buying software which licenses are somehow linked to anything else than (movable) keyfiles or hardware dongles.

Respectfully, but strongly disagree. There are advantages in some instances, but in my case, the dongle is an extraordinary inconvenience. I’m interested in options. The iLok License Manager, for example, at least gives you a choice…

Chewy

In my experience I tend strongly to agree with Dietz ( how are you, Pal? ).
Meanwhile, I have tested the traveling setup with a bootable USB stick containing all essential progs/data/files/libraries
and the eLicenser dongle.
It is swift and reliable. Sure, keeping the gadgets protected against any physical harm is essential, but is not “Mission Impossible”, is it?
And using online license managers in addition is not taken from anybody, either.

Hello ffg:
My dongles are just as old, but maybe not as heavily used/ transported. I think, they would keep on for a while longer, yet, nobody can say…
A new e-Licenser dongle is waiting to be brought into use. I’ll might swap them in a few days time and keep the old one as backup…
Always better safe than sorry.

Servus, Big K
LOL… I still have a white Nuendo parallel port dongle from way back when somewhere. How was that for inconvenient?
Btw., it is for sale… Anybody? :wink:

It’s a numbers game. In my case it seems to be Mission Impossible indeed! Sooner or later the law of averages, or Murphy’s Law, or good old bad luck finds its opening around whatever protective measures are in place, and dongle gets whacked by a flight attendant or a kid running through the airport, or… whoops, there goes another USB port and/or plastic dongle case…

Just goes to show how different our working environments can be. I’m sure I’m harder on the hardware than your average post person, but that’s the unavoidable nature of my situation(s).

I guess I could just blame technology all around for making it even possible to work under less-than-optimal conditions… :slight_smile:

But still, I’d love to see options.

Chewy

All the professional software I use that isn’t dongle based generally allows me to install it on as many machines as I like, I just need to authorise it once when I install it.

Steinberg eradicated piracy of it’s products for how long, 5 years was it? What benefits of that did we see? Because I can’t say I noticed any kind of radical shift in development or pricing or anything.

Dongles are a useless relic of the past that it’s simply embarassing us in audio still cling to.

What would you do if there is no internet availlable on location or on the studio’s computer?
Servus, Big K

Then I would use a dongle. But this is the only scenario, something that became very rare. I dont recall a studio without an internet in the last 10 years.

i dont get the “pros” of physical dongles at all. When Steinberg were the only player without hacked products, It had some logic, but now?
Pro tools is secure and you can use ilok cloud, dongle free.

I assume I wouldn’t be installing my software on location, and I can’t imagine a studio without internet.

If desperate I guess I can always connect with my phone.

Besides, you still need internet to authorise the dongle anyway, so I’m not sure what your point is.