Frequent Dorico Pro crash with Mac OS Sonoma 14.4.1

Dorico
1

My Dorico 5 Pro is frequently crashing ever since I upgraded to latest version of Sonoma 14.4.1. the Diagnostic report is enclosed. Request the forum for help in resolving the issue. are other members also facing similar problem?
Dorico Diagnostics.zip (796.8 KB)
After every crash the system generates crash reports to Apple. I generated this diagnostic report on recovering from the crash, hope this helps.

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2

Is this a ā€˜panicā€™ (i.e. brings down the whole computer and restarts), or just a crash of the Dorico app?

There is a known issue with Sonoma 14.4 that if you open a HALion or Kontakt VST plug-in when you have two displays connected, the system will panic.

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3

You donā€™t need two displays connected to experience the kernel panic ā€“ it happens on my system, for example, which only has a single display.

This issue is discussed in this thread:

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4

It doesnā€™t happen on my MBP, just with the built-in screen, and if I turn off my second display on my Mini, I donā€™t get it either.

Hopefully, seed testing of 14.5 will start this weekā€¦

5

Started one hour ago!

6

I have the issue with only the internal Retina display and no external monitor or any other external peripherals connected on 14.4.1 (as I did on 14.4). I reported this in a reply to my original post. Didnā€™t you mention in that same thread that you were still on 14.3?

7

Thanks for the responses. Yes, this is a ā€˜panicā€™, it brings down the whole machine, restarts and sends the crash report to apple, thereafter it offers to recover the Dorico project I was working on. It isnā€™t just a Dorico 5 app crash. I use a MacBook Pro M2 machine, using with only the built in Display, no additional external display.
I guess I will need to wait for a Mac update for resolution?

8

Yes, it looks like perhaps a fix will come in macOS 14.5, but weā€™ll have to wait and see.

9

Thanks Daniel

10

HI, this may be of interest. The latest Kontakt released combined with Sonoma 14.4 or 14.4.1 and M2 or M3 chips sparks time to time kernel panic crash, systematically with external screen, with a complete restart of the Mac. I have been told by Native Instrument support that the bug is quite a nasty one. It seems that the beta 3 of Sonoma 14.5 solves the problem so I am waiting for the new release to come soon I hope.

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Itā€™s been fixed for me since the first build of 14.5.

12

Hope the update is released on an early date by Apple

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Is there any idea when MacOS update can be expected that would eliminate the ā€œPanic Crashesā€ in Sonoma 14.4.1? its become so frequent that working with D5 is becoming very very difficult, I had almost 10 panic crashes in the last 3 hrs, and I am just having a piano and guitar in the score.
Is it impossible that the Dorico App be incorporated with provisions to circumvent these panic crashes?

14

They are releasing a new Logic Pro 11 on Monday, so perhaps MacOS also.
Just a guess.

Jesper

15

True, I too am hoping that they do that along with the new Logic Pro release

16

Yes. It is impossible. A kernel panic happens at the level of the Operating System, and application software is far above, and unable to interfere with it.

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17

Ok right, I understand, thanks benwiggy for the response.

18

Sonoma 14.5 is now available to download; which should fix the problem.

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19

Thanks for the info benwiggy, I upgraded to 14.5 within an hour of its release.

Ravindran Viswanathan

20

Iā€™m a Finale user who was forced to change -
So now itā€™s November 24, 2024 and Dorico Pro Version 5.1.70.2200 (Nov 18 2024) crashes on my Mac Sonoma 14.7.
Is this a new issue.