(Google Issue) Cubasis for Android | Audio device issues when using Android 13

UPDATED

Dear all,

Several users reported a problem when using external audio devices with Cubasis 3 on Android 13 devices.

Google introduced the issue with their newly added MIDI 2.0 support in Android 13, and are working on a solution. In parallel, we aim to provide a workaround solution in the upcoming Cubasis 3.5.1 update, via disabling the MIDI I/O function.

In the meantime, if you’re still on Android 12 and use Cubasis with an audio interface, we recommend holding off on the Android 13 update for now.

Best wishes,
Lars

Lars,

Thank you.

Unfortunately, I don’t think rolling back the Android version is a simple/possible process.

I will have another look today to see if it is possible to go back.

Hopefully, your team can find a solution!

Best Wishes

Robin

@LSlowak honestly you shouldn’t suggest to rollback your customer’s devices, it is often impossible or requires a “lose everything” factory reset.
Limit your app to Android 12 or prev in the Google store instead.

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“Limit your app to android12” ??

A13 has been out for months, 60% of the flagship devices have had the upgrade.
[Samsung will have rolled out A13 to all “medium end” devices and up by the end of februari]

But yeah, let’s limit C3 to A12 so it can fade away just as Musicstudio2 did on Android.
:confounded::disappointed::confounded::disappointed:

Hi all,

First of all, we did not suggest to rollback customer devices or similar.
Also we did not state that Cubasis is or will be limited to Android 12.

The team is currently evaluating the issues reported from our users, when using Cubasis with audio devices on Android devices running Android 13.

Of course, we will try to resolve the current issue as soon as possible (same for other issues reported).

We are sorry for the inconvenience and ask for your patience.

Stay safe
& warm greetings,
Lars

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You are right, you didn’t suggest to rollback, only to wait and don’t upgrade to 13 because not supported.
But you see to me was available on the android store, on multiple devices and I did buy it thinking that should run on some of these,in addition I bought the ur22c to be sure it will run and finally get rid of my zoom r8. So rollback is the only option on the phone that was working before the update to 13.
Luckily I did return the tablet A8, where was not working regardless the android version.

. Anyway I’m sure you will fix.

@LSlowak
regarding my issues here two log from the A71 (SM-A715F/DS) with Android13.
One attaching the UR22C the second from Cubasis trying to set UR22C as input and ouput device and record on a track.
cubasis-ur22c-log.zip (217.4 KB)

Hope this will help your team into cornering the issue.
Also, please remember that same device (A71+UR22C) has no issue other DAW software.

Ok, i did a deep dive into A13 bug reporting (nothing directly tied to cubase i found tho) and to me it seems that upgrading from A12 to A13 results in conflictive settings etc that render in a lot of things not working properly or not working at all.

It seems that certain issues can be resolve by -wiping the cache partition- in the -recovery mode-.
So people might want to try that.
Wiping the -cache partition- should not make you lose anything.
By wiping the -cache partition- you’re throwing away old and obsolete system data lingering in your OS.

How to get into the -Recovery mode- differs per brand/model so people have to look up themselves, how to get into it on their own specific devices.

#Note# some brands/devices wont let you get into the -recovery mode- unless your device is usb connected to a pc [other hardware might work because its triggered by the mode your usb is in,it needs nothing from the pc].
A lot of -recovery mode- tutorials are missing this vital info.

WARNING make sure you choose the right option once in the -recovery menu- other options could result in negative outcomes/results

Hi all,

Please note that Google introduced the issue with their newly added MIDI 2.0 support in Android 13, and are working on a solution. In parallel, we aim to provide a workaround solution in the upcoming Cubasis 3.5.1 update, via disabling the MIDI I/O function.

Best,
Lars

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