Hello. According to Cubase 10 page: “Customers who have activated an earlier Cubase version since October 15, 2018, are eligible for a free, downloadable Grace Period update to Cubase 10.” As I understand, If I activate a previous version of Cubase after Oct 15, I get a free upgrade, is that right?
I activated my Cubase Elements 9.5 license on October 17th, but when I check my Soft-eLicenser number it says that there’s no grace period update available. Is there any way to get the upgrade or I missed a couple days?
UPD: It seems I actually purchased and activated it on Oct 15th, but then reinstalled Windows and reactivated it. Does it mean I’m not eligible for an upgrade?