Headphones not recognized

[Louis_R]

Did you try toggling the Card Options box?
If you still can’t see your device I recommend to use ASIO4ALL instead. The Generic Lower Latency ASIO Driver is deprecated, you should not be using this if you want full control over your setup.

Although the link shared by @Croissant is still relevant for most situations, I believe the newer and more comprehensive guide will help you better :

Audio Setup Guide - for Windows users

This guide will explain how to output the audio from both Cubase and Windows at the same time. If you want to be able to listen to audio from Cubase, Windows or any other program at the same time, and record in multiple applications at once, the following points should be observed : You audio interface driver must be multi-client compatible, The sample rate must be the same between all programs, You must disable Exclusive Mode in Window, You must disable Release Driver in Cubase. All these…