Hitting playback and getting silence

This is about two problems that I think are unrelated

First one is I hit playback and there’s nothing, not even crickets. What I discovered by experimentation a few months back is if you unplug from the headphones jack and plug back in, like magic there’s playback! Since I know the fix it’s not an issue, I’m just wondering if this is a hardware or software problem. It’s been a thing from the beginning. I’m wondering whether I should have apple look at the laptop while it’s still under warranty

A similar thing happens when I turn on the keyboard with the score already open, playback goes away; same fix

The other thing is I added a piano part to a score with string orchestra and marimba, hit play and there’s nothing. Other parts play just not the piano. I delete the piano and add it using the multiplayer option thinking it might have something to do with both of the pianos being from orchestra libraries

Where do you look in Dorico or Noteperformer to see what’s (not) going on?

I’ll modify the above question about no piano sound

In PLAY i clicked the “e” and the NotePerformer4 window opens and shows 3 different pianos on channels 11 12 and 13; the original was set to 13 so I tried 12 and still no sound, then 11 and it has sound

There are two pianos that I load when I start NP, one from BBC SO and the other CS Piano. I’m guessing the third must be from Noteperformer or Dorico

How do you know which piano it is

and why would two of them be silent

If you start a new project from the Solo piano template, does it play back properly?

If so, I suggest you try re-applying the NotePerformer playback template to your existing project, and hopefully that will bring things back to life.

Are you on Windows or Mac? On Mac …

It’s a Mac m3

My first no playback incident happened while trying to resurrect an old score and I essentially rebuilt the whole thing thinking it might by some mysterious magic help the situation. It didn’t. But unplugging and plugging back in did, which is still what I do on those occasions it goes mute, which it does now and then

A puzzling aspect of this is why Dorico should be involved at all in where the playback is routed, which seems like it should be strictly a Mac or general hardware thing

Another puzzle is that occasionally the Mac settings change, as in volume is turned way down. And I didn’t do it, I swear. It just isn’t giving me much volume like it’s concerned about my hearing. My car’s computer recently started randomly putting my seat all the way back and down like it thinks I need a nap, which it’s right but not convenient while driving

dspreadbury in my ongoing effort to establish myself as dumbiest of dumbies I confess I dont know what re-applying the noteperformer playback template means

Occasionally I restart everything and load the same instruments into NP before restarting Dorico if that’s what you mean

In the present situation what I’m mostly curious about is how to see what piano is being used. From within Dorico NP seems to have 3 pianos but doesn’t specify what they are

I’ll try starting a new project and see what happens

A good place to start is…
Playback templates • Dorico Pro Help • Reader • Steinberg

When you re-apply a playback template it ditches all the current VST states and expression maps that have been applied to instruments and hopefully returns things to a state that will work.

So re-applying the NotePerformer template will close all current VSTs and reload the NP VST together with its expression maps.

playbackTemplate