I thought the “new” steinberg were all about engaging with their customer base ?
Is that the “new” we get every year almost? Seriously, I am with SB for so long (just a private home kiddy) and heard of several promises, attempts and new strategies to serve their customers much better, effectively from my side, I’d never seen that coming. As said, I got responses to my MySteinberg support, but it is not something I’d call satifying, knowing it is not the person behind my ticket but the overall company’s setup…
So they did not have much time for this release? Well, I see it a bit differently: they did not have the right and sufficient man(or women) power for such a product (anymore). Smaller, small and even large things are not addressed accordingly to the expectations of many, I’d say.
So be it as it may, I can work with CB10 for my needs, but I am kind of happy that I don’t have to for making my living
Maybe too dramatic, but even small(er) disapointments pile up to a larger letdown…my cents