I have a new MySteinberg account, let’s call it “NEW”.
I have an old MySteinberg account, let’s call it “OLD”. This is where I have my Cubase 7 eLicenser registered. The email address for this account no longer exists.
(I thought I’d lost the password to the OLD so I created the NEW, but then found the password, so I can access both)
I recently purchased an upgrade from Cubase 7 to Cubase 10.5. (Not yet used, just a license key waiting to be activated)
Of course, I’d like to have a working email address in my account, but as I made the mistake of registering the NEW account, I believe the system won’t let me change the address of the OLD account to that of the NEW account.
Can I transfer my Cubase 7 license from my OLD account to my NEW account?
If not, can I delete my NEW account permanently and change the email address of the OLD account? I’m afraid there will be database leftovers preventing re-using the email address…