No recording with Focusrite 2i2 and cubase

Yeti_zim · March 31, 2020, 12:24am

Hello everyone, I hope someone could help me:

I have Cubase 8.0.10, I’m using a Scarlet 2i2 Focusrite.
I used to work with these for a long time and I never had any problem.
However, I reinstalled cubase in my pc,(windows 10), I installed the interface, the drivers, the vst plugins, etc.
I can monitor the guitar, but when it’s time to record it, it doesn’t record anything, not even a signal, as if nothing was connected.
I watched the videos and look for similar problems in the forum but I still cannot make it work.

I set the audio configuration of the devices as it is shown in the videos without any luck.

Looking forward for your answers

Kind regards!

Martin.Jirsak · March 31, 2020, 10:14am

Hi and welcome,

When yo monitor the guitar, are you sure, it’s monitor thru Cubase? Can you see the meters on the track? If you add any Insert plug-in, can you hear the result of the plug-in?

Yeti_zim · March 31, 2020, 4:43pm

Hi,
yes, I monitor through Cubase, and I tried recording clean guitar and with plugins such as Bias Fx, and in both ways I can listen through the monitor (cubase) but when I want to record it, it’s like nothing was pluged in, but I can still listen to the monitors.

Yeti_zim · March 31, 2020, 4:44pm

I uninstall the focusrite drivers, and downloaded the latest ones too, and the problem continues.

Martin.Jirsak · March 31, 2020, 6:31pm

Hi,

Could you add a screenshot while recording, please?

Yeti_zim · March 31, 2020, 9:58pm

I attach the screenshots

Yeti_zim · March 31, 2020, 9:58pm

2

Martin.Jirsak · April 1, 2020, 9:07am

Hi,

Make sure the Input Channel (the red fader in the MixConsole) is not Muted, please.

Yeti_zim · April 1, 2020, 11:59am

nope, mute is off.

Yeti_zim · April 1, 2020, 12:00pm

The interface is working fine, I also tried it with a macbook + cubase (same version) and I had no problems at all. The problem must be some config and windows 10

Martin.Jirsak · April 1, 2020, 12:06pm

Hi,

Mute of the Input channel? Could you try to click to the Deactivate All Mute States in the Project’s window toolbar, please?

Yeti_zim · April 1, 2020, 2:04pm

The input channel is not muted. take a look at the pic 6

Yeti_zim · April 1, 2020, 2:05pm

6

Martin.Jirsak · April 1, 2020, 2:10pm

Hi,

This is not Input channel. This is the Audio track. (That was the reason, why did I ask for the screenshot) As I said, you can find the Input Channel in the MixConsole as the red fader.

Yeti_zim · April 1, 2020, 2:37pm

Yes, I also opened the mix console, and all the mute nobs are off

Yeti_zim · April 1, 2020, 2:37pm

7

Martin.Jirsak · April 1, 2020, 10:19pm

Hi,

Mono In 2 Channel is hidden. Could you show it and make sure its not muted, please? Could you use the Deactivate All Mute States button (in the Project window or MixConsole), to make 100% sure, no channel is muted, please?

shanabit · April 2, 2020, 12:48pm

Your INPUT on the track in Cubase is set to the LEFT input of a STEREO buss. Problem is you do NOT have a STEREO input buss selected in the Studio Connections Input buss. Add the Stereo bus there. Right now it is showing two mono busses only.
Other option is to select the MONO L input on the input of the track and NOT the Mono Left INput of the STEREO bus which is NOT there right now.

Yeti_zim · April 2, 2020, 2:15pm

Hi,
I’ve tried all the different combinations, such as setting 2 mono inputs and 1 stereo output, 1 stereo input and 2 mono outputs, etc. Still doesn’t work.
By default, when I run the program, the config is 1 stereo input and 1 stereo output.

shanabit · April 2, 2020, 5:49pm

Reinstall Scarlet drivers?

I see signal but it is not recording there

Im guessing this is a Windows issue blocking something

Do you have sound using Windows apps? Youtube, media player etc?
7. Go to “CONTROL PANEL” then “SOUND” and select your Scarlett Eg. “Scarlett 2i2” as the playback and recording default device