Nuendo Freezes every 60 sec - Cubase don't

Hi folks,

I have a problem with Nuendo (version 12, latest update):
Every 60 seconds the interface freezes completely. Video continues to run, audio too (sound is output), but the GUI does not respond. This happens for about 5-15/20seconds. I have Cubase 12 (latest version) on the same machine (same settings), which runs fine.
I have disabled (and also deleted) the user settings folder → no improvement. In this thread here (Nuendo's screen update freezes for 2-3 seconds ) it was speculated that these freezes start because of auto-save. I checked that → no, it’s not the problem. (The same plugins are active in Nuendo and Cubase).
My computer:
Windows 11 home
10.0.22621 Build 2261
Mainboard ASUS TUF GAMING B550-Plus
CPU: AMD Ryzen 9 3950X 16-Core 3.5 GHz
AMD Radeon Pro WX 3200
RAM: 64GB
RME- Fireface UFX2 (but was already the problem with the FF800) (newest Driver)
UAD 2 Quad

Who has good ideas? I can’t work with Nuendo like this :frowning:

Cheers
Florian

Have you had the problem from the beginning? Or only since an update (of Nuendo or the OS)?

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Thanks for your quick reply!

I am not quite sure! I think it happened a few rare times with Nuendo 12 from the beginning. Maybe it was really autosave there… am just not sure :-/

Cheers
F

Ah, I see. So it doesn’t happen every time, but only once in a while? Your post reads as if it happens every time you use Nuendo. And that would be terrible!

Do you work on the same projects in Cubase and Nuendo? Since the problem only occurs in Nuendo, it would be interesting to know why only there. I wonder if it’s because of the projects? Or a setting?
Do you use Nuendo or Cubase more often?

I know this is a stupid tip. But have you ever tried reinstalling Nuendo? Or updated the graphics card driver? (Or the opposite: sometimes the latest driver is not the best.)

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Thanks again for your input.

State of affairs is that it ALWAYS occurs :frowning: In Cubase everything runs tiptop - with the identical session files, that’s “the gag” :wink:

The one with the installation is not a stupid tip! I reinstalled the update today, I haven’t done a clean install yet, but will do so during the week (I’ve been using Cubase a lot more in the last few months).

I had thought of the graphics card drivers earlier. I will try that later or tomorrow.
What confuses me so totally: it occurs ONLY in Nuendo, not in Cubase. With the same sessions (and the identical settings). Strange that! :smiley:

Cheers
F

Ever checked if Windows logs errors or irregularities?

Yes, that is strange. But the programs are not completely identical. Enough differences in the program code to cause problems that the other program doesn’t have.

If it really happens all the time and with every project, then that makes Nuendo practically useless. How annoying. :scream:

Fingers crossed that the reinstallation solves the problem.

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Yes… completely useless :frowning: I’ll try my very best… but I’m afraid it won’t work.

I will keep you updated.

Cheers
F

I have this freezing GUI bug as well (from time to time, but not everytime).
But it also occured already when I was using Nuendo 11
Can’t reproduce it, don’t know where it comes from… I just live with it.
All th best

In the thread linked above there are also some people describing the problem. But for them it happens only once in a while and only a few times. But with Florian it seems to happen all the time. It is possible that all problems are due to the same cause. Would be interesting to know if there are commonalities? Because the problem does not occur with every user.
Therefore, the question is: Why does it happen to you, but not to others?! :thinking:

Hi,

I had similar symptoms too during the past few weeks. Not very often. Recently, the GUI suddenly got frozen, but sound was still playing. Had to reboot the PC.

Had thought, that somewhat of the “mess” on my WIndows PC is part of the reason. :wink: Am on WIn10 with Built 22H2. Perhaps the version of the Windows Built plus its patches (am always up2date) has influence.

LG, Juergi

The problem seems to be more common than I thought. Interesting.
I hope to be spared. :blush:

Have you ruled out the Autosave interval delay?

It seems so:

1 Like

Try release driver when application is in background.
From my experience these freezes are usually a sign of bad driver installation/connection or some driver option.

Hey Folks,
I have - as suggested here - completely reinstalled Nuendo. After a few days of testing, I can report: It now works perfectly - so far!
Thanks to you
Florian