Hallo, heute Morgen habe ich keinen Zugang zur App, sie öffnet sich, kann aber leider nichts machen. Ich habe versucht meinen Kauf zu aktualisieren, habe das Problem leider nicht lösen können.

[image] Lekapel: Hello, this morning I don’t have access to the app, it opens, but unfortunately I can’t do anything. I tried to update my purchase, unfortunately could not solve the problem. Try rebooting your computer as a first step. Do you get any error messages? Can you open a piece you…

Hi, rebooting iPad do Not resolve the Problem, I can open Dorico files but i canˋt write or edit. Play works (there are Sound), Itˋs Not possible to enter in Engrave Mode. App says that I must pay or restore parchase. it doesnˋt work too. I can enter in Setting Mode but donˋt appearany Setting funct…

Hello again, I’ve opened another older file and I’ve been able to edit it, but I can’t switch to engraver mode. Any idea what the problem might be? Thanks

I know what the problem is now. I can’t restore my purchase of Dorico for iPad. The ‘Restore’ button isn’t working. I urgently need to edit the scores. What can I do?

Thank you so much. It works perfectly

Hey Dorico people, I’ve got the same problem, for the past few days all of a sudden I can’t edit any of my scores and the „Subscription Button" doesn’t work. I’m on an iPad and have tried restarting the app and iPad. I’ve checked all the forums and was quite disappointed to figure out that there’s …

[image] derek.fobaire: Thanks and good luck! Derek, welcome. You, joining this forum, was a good idea, as we’re here to help you. We will solve your issue. First, do you know the Files app on your iPad? In the German OS version it might be called „Dateien“ (?). It is a file explorer for …

[image] charles_piano: Does this help? What this leaves out is that it may take a number of attempts to make this happen. Some who have had this problem have only had it work after several (many?) attempts! It’s a pain, I know, but try it a number of times — don’t give up! And welcome to th…

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Probleme mit Dorico

Dorico

dorico-for-ipad

charles_piano May 23, 2026, 1:03pm 6

Does this help?

Dorico IPad - in app purchase Dorico

Sorry to hear about this. Instead of clicking “Restore Purchase”, please try clicking the option to purchase the Lifetime Unlock again. You won’t be charged a second time: it should tell you that you’ve already purchased this, and ask you if you want to restore it.

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