It feels like just last month some of these were sold to us as New and stuff we needed to have…
Time flies, things die but hey…sleep easy knowing some bugs remain.
Cubase 10.5 was released in Nov. of 2019…so every 2 to 2 1/2 years they’re getting rid of support? Seems like a short window. With that said I use 11 and have never needed support. I jumped into Cubase with 10 and have never had any problems. Haven’t decided about going to 12, I see problems with the new activation scheme as opposed to the eLic that has never been a problem here…in fact it’s made my machine switches easy peasy!
This is a bit of a special situation. Steinberg typically supports old Cubase versions for a minimum of 5 years, and some plugins were supported for 10 years even after new versions were released. The Grand 3 has been around for 13 years and will probably continue to be supported for even longer.
Steinberg is basically discontinuing support for all eLicenser-based products but the last version to support the dongle. The eLicenser system and servers have become very fiddly and unreliable. Focusing on only one eLicenser-based version of each product allows them to simplify their support structure, which should lead to faster response times for everyone.
The current Steinberg Licensing-based versions will likely be supported for many years like usual.
The new system is really just as simple. Signing-in to the Steinberg Activation Manager is basically the same as connecting your dongle to your computer, and signing-out is the same as unplugging it. You can also activate your licenses on up to 3 machines simultaneously, instead of just one.
The new system also supports offline activations, which can be performed using generic USB flash drives and other removable storage devices.
I’ve got Cubase on 2 machines, just move the eLic to the one I want to use and it just works…no activation, deactivation, reactivation. I could have a catastrophic hd failure of all my hds and I could pop new ones in, reinstall Cubase and pop in my eLic and everything works! I can change hardware, lose internet, have a major Windows update, etc. and it will just work. I appreciate that!
Some utterly bullshit. They have not supported cubase 8.5 to 10.5 for ages.
I don’t see a big problem that the ask their customers to update if they need support
but claiming a non existing support is hilarious. And they have not made any replacement system for the hardware like CMC.
Yamaha is a toy manufacturer.
A great excuse for not porting them over to the new copy protection and thus leaving the customers having to deal with the dongle for ever if they want to continue to use what they paid for.
Must admit, in regards to Cubase I thought support was pretty much done after that final maintenance update anyway.
Absolute is a funny one though, as there’s not a great deal of difference between Absolute 4 and 5 in regards to the core elements included. As an absolute 4 owner, you are also a HALion 6/GA 5 owner. So i guess that you DO still get support?
Most likely because they will be dropping support for the e-licenser in the near future, so these products by default will lack support. If SB can’t recover or help with a license, they can’t really guarantee to fully support a product either.
But then, that’d also apply to C11, thinking about it…
