I have a variation on this problem. Launching Cubase (6.5 32-bit) I get the error message about my system fingerprint / soft e-licensers don’t work anymore. I don’t use or have any soft e-licensers, just the hardware dongle for Cubase.
Launching e-Licenser Control gives me the screen telling me to repair my soft e-Licenser. When it attempts to repair, I get an error “fixing relevant file permissions failed” and that I should run eLC as administrator. Now – when I run eLC as administrator, it does not complain about my broken Soft e-Licenser, and the option to “Repair Soft-eLicenser” under the Actions menu is disabled. When I run the maintenance tasks everything updates and repairs fine. The app reports “This Soft e-Licenser is stored on hard disk and bound to this computer; it has the serial number…” and everything looks great.
After that, if I run eLC as a regular user again, it hollers about the broken soft e-Licenser. If I run Cubase I get the same error. If I run Cubase as administrator, it launches without the error message.
I’d like to fix this. Any ideas? Seems to be a file permissions problem: Cubase / e-Licenser can’t read the files it needs to when running as a regular user. I don’t want to run Cubase as administrator every time, since that results in a nag screen (to run it as administrator)
Are there files I might just adjust the permissions on in order to run Cubase / eLC as a regular user? Or maybe some files I can remove to cause eLC to generate a new system fingerprint thingy? Something else? Thanks!