Just changed my GFX card today and upon launching Cubase (any version) I get this:
“Your system finger print is not valid anymore.
The systems’ hardware configuration has been changed!
Soft-eLicenser ‘SeL Nr. XXXXXXXXXXXXXXX’ and stored licenses have been disabled.
Hardware eLicensers are not affected!”
I press OK and then I get this
“Soft-eLicenser ‘SeL Nr. xxxxxxxxxx - xxxxxxxxxxxx’ and stored licenses have been disabled.
Hardware eLicensers are not affected!”
My Cubase license is on a hardware dongle thankfully so is not affected and Cubase opens fine.
I cannot even remember if I have any active licenses on the Soft-eLicenser at this time, but I’m not prepared to do what is suggested somewhere and just delete the Soft part of the licenser.
I’ve read this thread:
and this:
…and followed all the suggestions including uninstalling and reinstalling the latest version of the eLicenser from the eLicenser site here:
It doesn’t help.
I’ve tried to do the repair function in the menus, but it is greyed out permanently.
Routine maintenance of the databases doesn’t help, nor does reboot.
My Cubase is working but I have an ugly message every time I lauch it warning me of this failure, and I don’t like licensing software going ape on me, so does anyone know the solution to fix this?
Regards,