Sad to say I have to go back to 9.5

Hi Martin, I’m not the OP, but a quick search of the Issues forum located it here (looks like you did take a look already):

Is there any official word on what the issues forum is meant to be used for? Should it be used for “officially” reporting bugs, crashes, etc., like the OP did? Or should those types of things go to support so they get logged? For example, I reported an issue in the forum, another user confirmed it, but I never heard anything official so sent in a support request. For all I know, I’m making extra unnecessary work for support, or I wasted time by posting in the Issues forum. Some clarity around the “procedure/intent” of the Issues forum would be nice so people know how to get issues logged and reported properly.