(SOLVED) Cubasis 3.8 | Issues And Solutions

Dear all,

UPDATE

Cubasis 3.8.1 has been released to address the most critical user-reported issues


Thank you for your valuable feedback on our recent releases: Cubasis 3.8, Verve and Etude for iPhone/iPad, and Iconica Sketch 1.1.

We’re pleased to hear that many of you enjoy the updates and new apps. However, we are aware that some users are experiencing issues, particularly with Cubasis 3.8.

We are currently reviewing all reported problems and preparing an update to address the most critical ones.

This article lists the most common Cubasis issues and provides temporary solutions.

Please rest assured that we are committed to delivering fixes as soon as possible.

We apologize for any inconvenience and appreciate your patience and support.

Best,
Lars

Cubasis 3.8 Issues and Solutions.pdf (77.7 KB)

:white_check_mark: Issue
Bluetooth Headphones & AirPods: Poor Audio Quality / Wrong Sample Rate

Solution
Please try the following steps:
• Go to Setup > Audio
• In the Input & Output section, tap Input
• Select iPhone or iPad Microphone (depending on your device)

:white_check_mark: Issue
AUv3 Plugins Missing or Removed

Solution
Please try the following steps:
• Close all running apps, including Cubasis
• Fully shut down your iOS device (power off)
• Wait a few moments, then restart your device
• Launch a few AUv3 standalone apps
• Finally, open Cubasis with an empty project

We also recommend updating your device to iOS/iPadOS 26.2.

:white_check_mark: Issue
“No Internet Connection” or blank page when opening Cubasis Help

Solution
Please use the following links for online and PDF help:

Cubasis Online Help
Cubasis PDF Manual

:white_check_mark: Issue
Iconica Sketch: Missing Sounds and Articulation Buttons on iPad

Solution (iOS only)
This issue occurs when using the Cubasis built-in version of Iconica Sketch. Please use the Audio Unit plug-in version of the instrument in Cubasis for now, which can be found in the "Audio Units” folder.

:white_check_mark: Issue
Cubasis behaves laggy or odd in general

Solution
Please try the following steps:
• Close all running apps, including Cubasis
• Fully shut down your iOS device (power off)
• Wait a few moments, then restart your device
• Launch Cubasis with an empty project

We also recommend updating your device to iOS/iPadOS 26.2.

Hi Lars,

Please don’t forget to reinstate the control values on the Channel Strip in Effects, at the moment it’s now a matter of guesswork of getting the right cut or lift since the v3.8 update.

Thanks :clinking_beer_mugs:

Mike

Hi @fixitmania53,

Sure, it’s on the list, but we currently have no workaround for this, which is the reason for this article and the issues listed.

Best regards,
Lars

1 Like

Ok, thank you Lars.

Mike🍻

1 Like

One more issue: When importing a Cubase song with tempo changes as dawproject, not all midi tracks adopt to the tempo changes as expected.

Hi @JoPiano

Please take a look at our dedicated DAWproject article:

Best,
Lars

Hi Lars,

Since update like others I’m experiencing changes ample rates when connecting Bluetooth headphones and I have no enable airplay options in my audio settings that I could select it’s simply not there as an option….?

Hi @s.gallagher

Please take a look at our Cubasis 3.8 | Issues and Solutions article.

Thanks
Lars

Hi Lars within that article there is only advice to set as inbuilt mic- however when I turn on Bluetooth headphones I lose this option and it defaults to inputting from the headphones as well as outputting with no other options in the audio settings. When I turn off headphones it then offers inbuilt mic options…

My iPad hasn’t updated to latest version of Cubasis and enable airplay is still available but on my phone which has updated this option is absent completely

Hi @LSlowak ,

in other words: Still no proper DAWproject im- or export from Cubasis to Cubase and vice versa with tempo and CCs?

Best,

Johannes

2 Likes

Ok Bluetooth issue I thought was resolved but it isn’t just to confirm Lars is this something which is going to be fixed in next update all articles I’ve read so far have not got around the issue of no enable airplay option in the audio settings. Just the option to set different audio inputs…. Confused!

Hi Lars,

I have found another issue when entering any CC events since the v3.8 update.

When I add the first event on ANY CC controller track, two separate events are placed at different locations at the same time (screenshot below), if I try to erase any one of them - both are erase at the same time, all events for the remainder of that track enter as normal but only if the first two events are in place, otherwise a double event will occur further along the track.

I have tried closing Cubasis and using a fresh new empty project but the issue still exists.

Mike

Never getting that…maybe Cubasis 5…

Hi Lars,

I mentioned above that when entering a MIDI event on any MIDI CC lane causes a twin event to appear as shown in my screenshot above, well this is only the tip of the iceberg!

I have spent all night trying to figure why all my songs were playing the wrong sounds!

All my project’s dating back to 2021 that use MIDI Bank/Sub/Program Change messages are now corrupt since the 3.8 update, the first MIDI and Program Change event in every single MIDI track is now calling up the wrong Banks/Subs and Program Change messages because a new “bogus” event has been automatically placed in a random position on each individual track starting from the very first events only, all further events on that track are ok, but the worst of it all is some tracks don’t show any events, they are invisible and make changes to the plugin being used, if I double tap on this MIDI CC or Program Change lane, the Erase and Copy tabs become highlighted which shows that somewhere there are invisible events present.
I opened a new MIDI CC track with no events added and double tapped on that track to see if the Erase and Copy highlights, it didn’t.

So until this issue is sorted out I can’t open any of my past projects.

Mike.

Hi @fixitmania53

I’ve shared your report with our engineering and will get back to you.

Best,
Lars

1 Like

Hi @LSlowak ,

would you please answer my post above aswell? Thanks!

Best,

Johannes

Hi @JoPiano

To learn more about the features and limitations of DAWproject support, please take a look at the following article:

Best,
Lars

Hi @s.gallagher

I assume you’re not using iOS/iPadOS 26, which is why you don’t see this option (see image below for comparison). Could you please confirm? Aside from this, the Bluetooth issue will be resolved in Cubasis 3.8.1

Best
Lars