Steinberg Activation Manager "Sign In" not working

Cubase
42

Grazie Grazie Grazie :heart:

43

Thank you so much. It works!

44

Thank you @SKnapp you solve the issue . Bless

45

Hi,
this is now fixed for macOS 10.14 and 10.15 in the Steinberg Activation Manager 1.6.0.1253.

1 Like
46

Steinberg-Activation-Manager-Diagnostics_20250214T055751.zip (40,6,KB)

windows not working

47

HI everyone,
The Steinberg activation manager doesnt open window to sign.
That is blocking the cubase work.
Steinberg-Activation-Manager-Diagnostics_20250215T094850.zip (41,6,KB)

48

I just bought the Cubase 14 Artist, and the Steinberg Activation Manager is not signing in. I use windows 11. Someone could help me on this issue please?

50

Hi @SKnapp , it opened normally.

51

Hi I have the same flipping problem and im trying for hours to figure out the problem. so your link has been taking me to a link that i couldn’t find before. however, when i enter it says: You are not authorized to view this site. Please sign out and try again. and when i’m doing that it says it again. do u happen to know this problem?

52

Hi @SKnapp ! When I’m not signed in with my steinberg account, the login form appears. When I’m signed in, the “You are not authorized to view this site. Please sign out and try again” message are showed.

53

Yes this is all expected, I just needed to check if maybe there is a general problem on Windows when you try to reach the link. We are investigating why SAM doesn’t work.
Until now we only know that using a VPN can be a workaround.

54

Good to know! I’ll try the VPN solution and return here to tell you if it works.

55

@SKnapp I’ve tryed to use a VPN Chrome Extension and a VPN Global Software. Nothing changes. The problem still the same.

56

Hi, same problem here, Cubase 13, Windows 10. Here’s the diagnotics file:
Steinberg-Activation-Manager-Diagnostics_20250219T155016.zip (89,5,KB)

@SKnapp please help me… i swear i did everything mentioned in this thread…

57

Hi Guys! With Proton VPN free version, the VPN workaround have worked.

58

sorry to ask, but how do i do it?

59

@Leonardo_Amorim i installed the vpn extension and still nothing works

60

Not a “VPN Extension,” as in “a Chrome plugin.” You need a full stack VPN, not something you plug into the browser. Others have said the free version of “Proton” works, but you need something that tunnels all outbound access, not just an extension.

1 Like
61

Hi @FRANCISCO_PEREIRA ! I’ve used this one: Free VPN with no ads and no speed limits | Proton VPN

62

For everyone running into the same issue on Windows, please try to configure another DNS in the Network settings e.g. change it to Google’s 8.8.8.8.
You can find a lot of tutorials on how to do that for example here: How to change Windows DNS server settings | PDQ