Thanks for your proposal, Claude-Marc. Although we considered it at the start of this process, we ruled it out in favour of focusing 100% on restoring our online shop as quickly as possible. There is no doubt that there are lessons for us to learn as a company from this experience, but the time for post mortems and future process improvement is once the sales channel has reopened and our pipeline of product releases is moving.
From a technical point of view, we and our new partner are ready to go. As soon as the ink on the contract is dry, we will be able to reopen the shop. I don’t want to jinx anything, but it really should be a matter of a few days now before we can “soft launch” the shop to check that the customer experience is where it needs to be, and a few days more before the shop can be reopened fully. Once the shop is fully reopened, we can then start releasing new products.