I find this new forum super confusing and very frustrating. Issues get pointed out by users, but there never seems to be any acknowledgement from moderators re these issues getting reported.
Could you please provide us with an easy to use feature in the forum for reporting issues/bugs? As it is now, it seems that issues get pointed out and then just disappear in the multitude of topics.
/Magnus
One thing I find really annoying is that you canāt filter using more than one tag at a time.
So if I want to see tags Cubase 11 and Issue, I canāt.
Instead I have to select Issue only and end up seeing a bunch of Cubase 9 issues and a lot of other things that clutter things up.
I think it definitely needs more work.
Also I think we need to get used to tagging the post appropriately, myself included.
I agree. Itās confusing and messy. Itās more pleasing for the eye than the old one but not from the practical point of view.
It was better when everything had its own section. Not like now where you have to choose a tag and then scroll down forever (if they thought that it will keep people for a longer time on a forum because it works on FB or Twitter then they are completely wrong).
Please take some time to learn how to use the various features that differentiate Discourse from other forum systems.
e.g., you can search using multiple tags
Steve, thanks for suggesting this. However, the very idea of having to learn a new way of accessing and retrieving information on an internet forum is slightly, hm, how shall I put it, well, oddā¦ Why not just use a forum structure that is familiar to most users, instead of opting for a novel way of organising things.
Also, I have been trying for over a week to get a moderator to acknowledge an issue I have with the latest C Pro update, but to no avail. I have no idea to this day if my issue has been reported as a bug. But the very same day I complain about the labyrinthine, almost kafkaesque experience this forum now offers, a moderator pops up - albeit not to acknowledge my concern.
I just wish the same thing would happen to my real issue, that I am trying to report.
Just for fun: What is the supposed benefit of this strange forum system? Personally, it just making me tiredā¦
Best,
Magnus
There were many, many problems with the old forum that could not be fixed ever. Spam filtering was incredibly labor intensive, the old forum didnāt provide for any the modern conveniences such as copy and pasting images into posts, the search facility was nearly useless, etc., etc., etc. The bullet had to be bitten. We all have to climb the learning curve.
Whatās the link to that? Iāll lookā¦ By the way-- moderators are not technical support staff nor even Steinberg employees, unless it is stated in their profile. Being on the beta testing team Iām able to file bug reports-- so I do that when I can, on my own time. Since youāre in the EU you do have access to creating Steinberg Support tickets.
Iāve done a complete 180 from hating to really liking (forums cannot be loved) this new forum.
This happened when I stopped trying to use this forum the same way I used the old one and instead figured out how to set it up so it worked for me and not against me.
Itās like trying to swim but insisting on only using rock-climbing moves - aināt gonna work very well.
Finally. Yes! Yes! Oh God, yes!
I find the use of tags to browse categories, looking for a topic of interest, to be counterintuitive. Do you have any tips to offer to make forum browsing more friendly?
Steve, do you have any numbers on forum participation/activity before and after the change?
Hi Steve,
Thanks for offering to look at my issue. This is the link:
And yes, you are correct that I could start a support ticket for it. It is comforting, though, to report here first, and get a confirmation regarding whether the issue is shared with others or merely specific to my setup.
I accept the reasons you state for the forum change: I wasnāt aware of that. Also, I wasnāt aware that moderators are not Steinberg connected. Sorry for that.
I still think that the new format is confusing and counterintuitive. A help section would be more than useful. I have been active in a multitude of forums and groups on the internet since the mid-1990s, so the features and functionality of this forum feels a little bit too much as a parallel universeā¦
Best,
Magnus
Thanks for that tip Steve. I guess I only use the search function when Iām searching for a particular topic. Handy to know tags are included too.
What worked for me is I stopped trying to use tags to find the things I want to see and instead use them to filter out stuff I donāt want to see. On the old forum Iād read/catch-up a bunch of sub-forums every day, going from one to the next until Iād looked at them all - which now seems pretty clunky to me. On here I go to the āUnreadā tab to see the threads Iām already active in. Then I go to the āLatestā tab, scroll down to find the Red Line marking my last visit & scroll through the posts bottom up.
Everything I might be interested in is shown on the āLatestā tab & anything new that Iām already engaged in is in the āUnreadā tab.
The āNewā tab is a subset of the āLatestā tab so I could ignore that if I didnāt have an overwhelming urge to zero out the new message count.
Hi @GlennO ā What Iāve done for this is to configure preferences>categories and mute all categories Iām not interested in, and then make the default in preferences>interface Default Home Page
No, but itās clear that some people have not been posting as much as they used to, and on the other hand some people are posting more than they used to. Iām of the opinion that once people understand how to use it it will meet or exceed previous usage statistics. 
I think part of any change like this is that folks tend to really notice things we find annoying even if only slightly. While we tend to not notice new improvements - partially because new things havenāt been available long enough for folks to recognize the usefulness of the new thing.
Yesterday I realized how beneficial the ease of inserting pics here is. I was replying to a basic configuration question. On the old forum Iād have gone something like:
Go to Studio>Blah>BlahBlah and blah blah blah
And this would take a few minutes to write. But yesterday I just took a screenshot & highlighted the key things to look at - no words at all. Under 30 seconds total for response that is clearer and way more useful than the old way.
On the flipside, when I changed how I looked at the forum (as described above) it caused me to go from reading each sub-forums posts all together to having all of them jumbled together in one list. Initially this really bothered me. But after a couple of days I realized it didnāt matter if they were jumbled together and the only reason Iād wanted them grouped together is because thatās what I was used to, nothing more than that.
I am new to this forum and Iām struggling to figure out how to ask a question about cubasis 3.
Please point me in the right direction.
Happi days
Hi Welcome. If you click on the Steinberg logo in the top left corner youāll get to the main page. Cubasis is listed in the 3rd row, 3rd column .
Iām sure my experience is irrelevant here, but Iāll share it anyway. I visited the old forum on a daily basis. I became so frustrated just trying to find anything on this new one that for a long time I just stopped visiting. Today I had a topic that I remembered was part of a discussion on the old forum, so I searched on it and foundā¦ well, just one post alluding to the issue. No thread. No clue about how to proceed.
I learned from the old forum. Today I am reminded of why I stopped visiting. RIP.
@rtorstrick
I have whined enough about it, since last decemberā¦ Nearly a year after, I can say that I more or less got used to it, this, despite all these :
There is no indication that a given user X has answered to a post immediataly above him from Y, contrarily to whatās happening if the post from Y is separated from the X one by, at least, one post. Result : a lot of time lost, trying to decipher if given answers are replies to the ones immediatly above them or not.
If X try, as a workaround to make things more comprehensible, to quote the Y post, the said quote wonāt appear and worse : it actually marks X post as āEditedā (the pencil appears with 1 or 2, it depends, on the top right of it). This, as there is no numbering of the posts in a given thread, which would help us to, at least, precise at which one we are actually answeringā¦
The tags mess. Still not fixed : why is there in it Issue and Issues ? This with a non alphabetical order of it. In addition, a lot of threads are started with partial/erroneous tags or even no tag at all : how to make tag filtered researches in these cases ? 
The Vote system : for several months, as I have used all the votes I had, I couldnāt place one on any feature request. This until recently, when I accidentaly hovered my mouse over the vote area in a thread. I then saw that I have againā¦ 2 votes. Thanks a lot for theseā¦ 
The endless window for the thread list which forbid the use of CTrl+F (quick search). I know, there is a dedicated search function, but stillā¦
Overall, saying that there is room for improvements is an euphemismā¦
I prefer the Facebook Cubase Users group, TBH.
