Welcome to the Steinberg Forum Knowledgebase.
The learning curve is steep. The manual is boring. How can one integrate all his different equipment into a unified, intuitive music making machine? This is why Bassbase and I built this knowledgebase. The Steinberg Forum Knowledgebase is constantly under expansion and is in no way a static article. We try to provide new insights with everything from opening your application to locking down that next purchase.
To use this knowledgebase to its full potential we recommend you take advantage of the “Search this topic” field at the top of this page in addition to the Table of Contents in order to quickly find your problem.
Note: Much of this information is pertinent only to previous iterations of Cubase, up to Cubase 7.5. The applicability of the information is subject to change in Cubase 8 and subsequent updates.
Table of contents
Intro to MIDI
Novation Automap with Cubase
Tips & Tricks
Interfaces and Recording
Remote Control Editor
Importing Older Projects
MIDI Instrument Setup
Drum Maps and Extras!
Buyers Guides and Consumer Resources
How You Can Help
Welcome new users! If you have purchased Cubase and are unsure of where to start, look no further. Familiarize yourself with the concept of licensing then move on to the first steps.
In order to keep Cubase from being downloaded illegally, Steinberg has implemented a licensing solution to protect legitimate users.
This works by packaging software with an elicenser or “dongle”, on which licenses can be stored. Licenses are activated by entering an activation code, which is discussed below. Any computer with the software installed and an elicenser in the USB port is authorized for use. Note that an elicenser can only run on one computer at a time.
Some Steinberg Products, including AI or LE versions of software do not require an elicenser. In this case, a “soft elicenser” is automatically stored to your computer’s memory. For portability, transferring these licenses to USB elicensers is optional.
If you encounter any errors during the licensing process please consult the corresponding section below.
Run the installer on the installation disc. Remember to install this for all users on your system just in case.
Open the elicenser control center, which should have installed alongside Cubase, with your USB elicenser (dongle) plugged in. Elements does not require a USB elicenser.
See the following image:
Click Enter Activation Code and type in the code that was printed on a slip in your package. Once you have finished, a license should appear in a new window, drag it to the desired elicenser.
Don’t forget to Register your product online at MySteinberg, so you have support if you misplace your USB elicenser or have any other troubles.
Before you even start up Cubase download the latest update to the e-licenser control center.
This should be updated regularly.
How to make your Forum Signature
Go to your User Control Panel here in the forum, then under the Profile tab, find the Edit Signature on the left. Signatures will help other users understand your system setup when you post your problems.
Bug Reports and Contacting Steinberg
If you still need to contact Steinberg, check this out:
If you live in the USA, Canada, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxemburg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, visit MySteinberg, log in with your Username and Password, then go to Support Request Form on the right. Now fill it out and send your request. You should receive an automatic email to your registered email address, confirming your form was successfully submitted. If you can’t find one, you should check your Spam folders.
If you live in any other country, support is provided by Steinberg distributors. Please find a list of distributors on this page: https://www.steinberg.net/index.php?id=9075&L=1