I purchased Cubase 11, November /29/2021, because of the special offer to get V12 when it was released. So I have a license for V.11 and it runs (can’t shut it off sometimes though).
I just now updated all software that I could find within reach and am using a brand new copy of download manager.
The Download manager gave me the software for V.12 and I installed it.
But now V12 gives me a splash screen saying I don’t have a license. SAM, when I run that for grace period check, says I don’t have any upgradeable license.
I am trying to stay positive at this point but it’s really very hard to do that.
I followed the instructions given here
There I read : “in the menu you will get to the new product overview where you will find Cubase 12 in your account.”
I did not find Cubase 12 in my account so the promise of an upgrade is looking to have failed. I can send a copy of my invoice if need be.
Please help
