I recently purchased the UR22 but am experiencing an issue with the device. When playing audio through the device (USB connection) with any form of program (tried KONTAKT, VLC media player, chrome ect.) the audio cuts out randomly for usually less than a second. It does this randomly, it can go for 10 minutes without any cut out or it can happen every minute or so. I believe the issue lies with my desktop as I have tried the interface with my laptop and my flatmates macbook with no issue. I have used a scarlet 2i2 (my flatmates) for an extended period of time with the desktop and experienced no issues. I looked online to find out if anyone else has been experiencing the problem and all I could get was performance issue/change the buffer/sample rate settings. My computer is definitely fast enough to use the UR22 and chaning the settings has not effected the problem except maybe reducing the cutout time factionally by increasing the sample rate (which Id rather not do as this increases the latency of the connection).
Id much rather not send back the UR22 as the build quality and sound is more than satisfactory, so how should I fix the issue?