The XHCI mode is the Motherboards USB 3.0 functionality. Not sure what it is called in Apple products’, but that’s what it’s called in a Windows Intel UEFI system, Gigabyte motherboard.
This depends on your Motherboard manufacturer.
You have to boot into the UEFI/BIOS.
On my Gigabyte motherboard, it’s listed under the Chipset tab as “XHCI Mode”. Double clicking “XHCI Mode”, opens a drop down menu where you can change and apply the setting you choose. On the Mobo, I’m using, the options are.
Smart Auto
Auto
Enabled
Disabled
Manual
This setting is normally defaulted to Auto.
I’m not fully versed on this, but that’s my basic understanding.
Hi,
I bought the product UR22C back in Feb 2022. The driver didn’t work correctly on Windows 10. My setup is a solid workstation with 2 Xeon processors on it.
Constant dropouts. I’ve tried almost everything - including switching to USB 2.0 mode, drivers update etc. The drivers from manufacturer for the PC workstation are well written and almost everything works fine.
So, what I did:
I removed windows and installed Linux Fedora Workstation operating system. There is no drivers from Steinberg, just basic driver from Linux. And I had no issues at ALL. Therefore, the issue is with the driver provided by Steinberg and not a PC.
Unfortunately I need Windows platform and can’t accept the issue with the driver’s. Therefore the product was returned back to Steinberg for a warranty (after 1.5 years). I can’t help buying a product which doesn’t work because the manufacture didn’t test it / developed to a such a standard so that user can use the product.
My advice, if you have it and need to use - just switch to Linux and use Audacity or similar software (cause Cubase doesn’t work on Linux). And thank you Steinberg for 0 support and 0 updates on this topic.
Will never buy again.
Regards,
D.
I feel very lucky as I’ve had very few issues with my UR22C over the years. The driver has dropped out occasionally but otherwise rock solid. My computer is an old 8yr + AMD processor HP Pavillion laptop which I’ve just put in a new 1 TB ssd as the original one died.
I just had the steinberg crash on stage and want to throw it in the trash. It crashed 7 times in front of an audience and ut was a horrible experience. Would you recommend the MOTU or focusrite?
Update to my previous post:
After I returned the UR-22C for a warranty cause the driver didn’t work correctly under the windows machine, I purchuased 2 new interfaces:
Behringer UMC204HD for 99£
It looks like, the Behringer uses the same driver as the Steinberg’s UR22C. Therefore, the same issues under Windows 10 in Behringer - droputs every few minutes, it just drop the signal every few minutes. Or if you listen to spotify, it cracs for a 0.5-1 sec every few minutes. Yes I can live with thit, but its so annoying. Under Linux Fedora (ASIO + Jack) - no issues at all if set to 44.1 or 48 kHz, buffer size - 256 or 512 - no problem, no cracks. Therefor, think the problem is definitely in drivers for windows machine.
RME Babyface Pro FS for 760£
It was really hard to justify the price, since so many interfaces are on the market for 100-300£ which ‘on paper’ offers same results. Also, not so many reviews of the BabyFAce on the Youtube. Prior to buying checked the drivers date - 08.2023 (ok)
The Built Quality is just amazing, but more important: I’ve got an interface, checked the website RME - new drivers updates 17.01.2023. (By the way even their 10 years old interface has got this updates) After I installed the drivers on Windows 10 - no issues AT ALL!!! Yes, I have WIFI, USB 3.0 along with the USB 2.0, Windows audio, etc all turned ON and the interface works without any dropouts, cuts etc. I tested it in 48 kHz with a 128 buffer - ca 2.7 ms latency with the MIDI device connected to my PC. After full working day - 0 Cracks, 0 drops.
I tested it on my second station - laptop with the Linux Fedora (39). In a class-complaint mode it works like a charm - 48 kHz with a 128 buffer - 2.2 ms latency, no issues at all. So, you get what you paid for.
And surprise, the Steinberg introduced their new ‘mobile interface’ - IXO 22. To me, it looks exactly the same as their UR22C. It looks like instead of providing a good stable drivers, they just keep introducing the new devices on a 3rd party developed drivers which are very poor.
My advice after years of trouble with all these behringers, motu, steinbergs, scarlet etc low price staff. If you are a musician like me, just invest in a new or used solid RME interface. They are very good , solid & reliable machines.
Hey I’d like to take a minute to go over my terrible experience with Steinberg
I have a x670e f with 7800x3d and 7900xtx 32 ddr5 at 6k. Kahru tested 8 hours p95 8 hours small fft avx 2
I run multiboot with linux and tried uefi sec boot anyway didnt solve it
Usb 2.0 nope
Im not running jedec to fix this or turning off turbo features
I tried turning off amd graphical features like radeon boost
Reinstalled realtek drivers
Usb power saving in device manager nope
I had the UR22C and it was just a failure.
Aside from the backseat driving some of the support staff seems to think they are doing here by telling people to adjust these silly settings This was my experience
Got me a Presonus Revelator io24 for half price and it sounds just as good and has a DSP. Please don’t drive yourself crazy trying to do counter intuitive things like adjust bios, dump your drivers and ruin your nice PCs performance to compensate for a terrible driver.
Beside that I recommend to download apps like LatencyMon and DPC Latency Checker (both free) learn to use them to pinpoint the problem and solve it.
What else in my case:
uninstalling one audio software that I was using as my windows EQ, deleting Realtek ASIO driver from Regestry, disabling audio driver for my external monitor (I use a adapter from VGA to HDMI that supports audio). Uninstalling my driver for my previous audio interface. Disabling in Device Manager all devices that may interfere with YSUSB driver.
Other thing was to make my laptop more light and save CPU resources for DAW by stoping and disabling many system services, uninstalling some programs that I found useful, but used rather rarely. I dont have that powerful machine, so I need every drop of CPU for make playback and recording smooth and thus decrease the audio drop outs.
Now after days of testing I can say that Im drop out free - can record and playback with no issues.
I must say that the list of what one can do and change in PC/laptop is long. These steps listed by @dondawell is something more universal (except some BIOS tweaks) but each machine is different and has its own programs, drivers, processes and services.
So I encourage everyone who is determined enough to make own research and dig deeper
download Latency Monitor. install a dedicated USB card. hook the hardware up to it. follow all the instructions at here
also use Process Lasso, disable hyper threading, etc.
windows is a bit tricky for real time audio
you need to optimize it a bit to have the best results
google the ultimate guide to optimize your windows pc for the stage
Unfortunately I was wrong
I was not able to fix this issue.
The 30 days return period will end in few days. I used this time to struggle with this terrible Yamaha Steinberg UDB Driver. What a nightmare. Today I decided to return my UR44C
Now I have to think - should I go for it again and run another 30 days Windows 11 acrobatics in hope that I will somehow manage it to work properly, or go for other audio interface with better drivers. UR44C has everything I want from interface and I can’t find anything that would suit me at least in this proce range. Its just that damn driver! But after 30 days of this s*it I could go with any interface that maybe is not that good or versatile like UR44C but simply is properly working and I can rely on it when working.
Please Steinberg and Yamaha - do something about this! I beg you. Don’t loose customers. You make good gear - its a pity that in many cases it is ruined by so badly written driver
If nothing you have come across here on the Forums has helped…what choice do you have?
I kind of doubt getting a new unit is going to yield a different result, unfortunately. I’ve been at it for 3 years with the UR824, trying every YSUSB Driver that YAMAHA has released since then, with no success.
Anyways, I hope you finally get it sorted in what ever decision you make.
