we are very happy to announce the immediate availability of a free update to the Video Decoder for Avid DNxHD, version 3.0 now offering native Apple silicon and Steinberg Licensing support.
Every registered user will find a Download Access Code (DAC) in their MySteinberg account under the “Vouchers” section to migrate their current eLC-based license to a new Steinberg Licensing license. Once this DAC has been entered in the Steinberg Download Assistant, you’ll find the installers under the “My product downloads” section and a license will be available to be activated in the Steinberg Activation Manager (SAM).
Trouble over here on Mac mini 2018 running Mojave… dnxhd license not seen by Nuendo 12.030.
Perhaps it’s a Mojave issue but be warned that it does not work in this setup. (yes I restarted and no I’m not installing 12.0.4 or later due to a project that does not require video).
(see edit below - ended up getting it to work)
I am also unable to get mine working. I just purchased it for the first time (didn’t have the old version), have installed it, and successfully activated it in Steinberg Activation Manager as you can see in the screenshot. Every time I try to import a dnxhd though, I get the error message telling me to buy it. I have restarted Nuendo and my computer. Nothing seems to be working. I have a project starting on Monday that will require this so any help is much appreciated! (I supposed I could just convert to prores in the meantime, but would like to not have to do that since I just bought this!)
Just double checking, in Steinberg Download Assistant, after downloading the DNXHD addon, you clicked “Open” right? And a new installer window opened up? Download Assistant doesn’t actually install it. You have to click Open and install it.
Not being able to work with the product I paid for for five days … I would freak out! (In a very kind and socially acceptable way, of course. )
I know this comment doesn’t help you. But I feel for you.
You don’t want to upgrade to a higher version, but have you tried reinstalling Nuendo? The warning from above reads like Nuendo can’t access/find the decoder.
Has anyone figured this out?. I’m having this problem as well and now I’m stuck with not being able to play video even with the original download of video decoder .
It’s embarrassing to not be able to play these videos for clients.