Hi
Can someone from the steinberg team please help I can’t download the decoder, urgently need to use it.
I’ve added a screen grab of what I get when I try download it.
Are you downloading it from your MySteinberg?
Hi, that’s where I’m trying to download it from, with no luck.
All I get is the “access denied” page I posted above.
Is there somewhere else I can download it from?
It’s been more than 90 days since I bought it so I can’t get it from the Steinberg online shop either.
We recently made some changes to our content-delivery platform which may have affected this. I’ve raised it with the appropriate team and will let you know what they say.
ok thank you
@SizMixing - I’ve sent you a PM
I have the same issue, Ben - though I already have the decoder downloaded and installed, so I don’t need another download.
Hi!, could someone send me the link to download it? I can’t find the file on my user account, I can see the licence in my e licenser but I don’t understand how to use it without it…
At the time of posting this comment, the link still does not work. Thank God I found an installer in my drive. Can you please fix the issue already?
EDIT: Got the installer from someone. <3
hi everybody,
is it possible that someone of you, or some steinberg support dudes send me a downloadlink for the Avid DNxHD Codec for Nuendo 12. I bought it ,activated it on my
e-licencer, but i got the same troubles like the kollege sizmixing with the errorpage. it is impossible to get the downloadlink. dear steinbergs! this is not funny not to get the downloadlink after i purchased the licence!!!
can anybody sent me the link?
Thanks
pbr
It is absolutely unbelievable this is a problem. I would immediate report this as a fraud charge to my bank.
Buy something and not allowed to download? wtf?
In the same boat here. Bought it and cannot download it.
tg
Same here…
I can download it via “my Steinberg”. But I can remember, when I purchased it, it took some time till it showed up there.
I still have a download link for Windows from my support request back then…
http://download.steinberg.net/downloads_software/Nuendo_8/DNxHD_decoder/2.1.0/Full_Installer/Video_Decoder_for_Avid_DNxHD_2.1.0_Installer_win.exe [Link removed]
Anyone have a link for the mac version?
tg
I just purchased the Video Decoder for Avid DNxHD a few days ago and can’t download it either. Would be nice, if I could finally use my new software! It’s still the same issue the topic starter had, but I’m on Nuendo 12.
mac version is here:
[Link removed]
@Ben_at_Steinberg if i’m not allowed to share it, let me know i’ll take it offline immediately.
Thanks for the help, but I’m on Windows. 
Would be nice, if Ben or anybody at Steinberg could send it to me.