VST3 plugins in folders named with special characters are ignored

Cubase
,
1

Bug:
VST3 plugins in folders named with special characters are ignored.

Test Example:

  1. Install some Klevgränd plugins, placing the .vst3 files in:
    C:\Program Files\Common Files\VST3\Klevgränd

  2. Watch as Cubase 12.0.70 ignores the plugins in the folder and refuses to scan them.

  3. Rename the Klevgränd folder to “Klevgrand”:
    C:\Program Files\Common Files\VST3\Klevgrand

  4. Cubase 12.0.70 now successfully scans the folder.

Expected results:
As an international product, Cubase should respect folder names with special characters.

1 Like
2

Hi,

Reported to Steinberg. Thank you.

1 Like
4

Thank you, @Martin.Jirsak !

Of note: This issue does not seem to affect VST2 plugins in VST2 directories named with special characters. It only seems to apply to VST3 plugins within the C:\Program Files\Common Files\VST3 directories.

1 Like
5

Hi,

Thank you very much for the detailed description.

1 Like
6

Hi,

Cubase 13.0.20 maintenance update, which includes the fix, has been released. Please, download and install the update.

1 Like
7

@Martin.Jirsak , thank you for this update and for the comprehensive, detailed way you keep the community up-to-date with fixes. Much appreciated!

After installing the Cubase 13.0.20 update, changing the case test folder back to:
C:\Program Files\Common Files\VST3\Klevgränd
…and running Cubase, it scanned all plugins and then placed all the Klevgränd plugins in the blocklist:

image
image1132×544 71.1 KB

After manually removing each plugin from the blocklist, Cubase now recognizes the plugins and they can be instantiated. But the initial adding-to-blocklist behavior was undesired. Any idea why it happened?

8

@Martin.Jirsak -
With an update to Cubase 13,.0.30, Cubase once again places all the plugins noted above on the blocklist:

image
image1198×676 43.4 KB

It also took several reactivation attempts with each of the plugins, with the user receiving this message multiple times:
image

Would love to see this issue resolved in a more permanent way.

9

Hi,

Reported to Steinberg. Thank you.