VSTAudioEngine constantly crashing

Hi, I’ve recently swapped over from Sibelius to Dorico. I have very much enjoyed getting used to the program, and it’s a breath of fresh air - so for that, thank you!

However, I am hitting infuriating problems near constantly with VSTs. Here is my particular setup:

VoiceMeeter Banana, using Voicemeeter ASIO within Dorico
NotePerformer 3
HALion Pro

I have found that once a project is setup and working, it will work until either the playback template is modified or changed, or something like a new player is added. At which point, all bets are off, its dead Jim. The only way I have been able to remedy this is either a full restart (no thank you), or following tips I found elsewhere on the forum to unzip the dorico file, remove the vstaudioengine folder, and bring it in again. This has often helped.

Using a mix of NP and HL, I eventually found out how to create a custom playback template which would assign sounds from HL for guitars and use NP otherwise. This solved issues I was having when manually trying to change guitars to the HL set (which rarely worked - back to the issue above of modifying the playback template). I then needed to add a Bass Clarinet - this broke everything again, so I reverted, and gave up on that idea.

There must be something fundamentally broken on my system, as I can’t get playback working cleanly from a new project. Today for example, I tried to create a simple string group. Nothing plays. It won’t play when I swap to a factory playback template, and it won’t play if I try the unzip trick. I’m often going into task manager and seeing VSTAudioEngine frozen, killing it, and trying again. At this point, only a restart helps.

I’ve attached a couple of projects that will hopefully illustrate this. The first is a solo piano, which does not play back. The second file is a small string group which has also yet to play for me.
solopiano.dorico (470.7 KB)
strings.dorico (555.8 KB)

I would greatly appreciate your help! I love Dorico and really do not want to have to go through VST issues every time I create a new project. I have VSTAudioEngine dump files for both working and non-working cases, but the file sizes are huge (700MB - 1.7GB).

Some logs from Dorico AudioEngine_64/logs:

==============================================
2023-02-22 09:51:32 : 
==============================================
2023-02-22 09:51:32 : Dorico 4 AudioEngine - Version Version 5.5.0 Build 67
2023-02-22 09:51:32 : UserName: ***
2023-02-22 09:51:32 : ComputerName: ***
2023-02-22 09:51:32 : PlatformName: Win64
2023-02-22 09:51:32 : OSName: Windows
2023-02-22 09:51:32 : OSVersion: 10.0.19044
2023-02-22 09:51:32 : AppFullPath: C:/Program Files/Steinberg/Dorico4/VSTAudioEngine/VSTAudioEngine5.exe
2023-02-22 09:51:32 : Init Protection...
2023-02-22 09:51:32 : Start scanning VST3 Plugins...
2023-02-22 09:51:32 : Init Skin...
2023-02-22 09:51:32 : Find Shared Modules...
2023-02-22 09:51:32 : Register VST3 Plugin ---------- (1):
2023-02-22 09:51:32 : Name   : HALion Sonic SE
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : Categ. : Instrument|Synth|Sampler
2023-02-22 09:51:32 : Vers.  : 3.5.10
2023-02-22 09:51:32 : SDK    : VST 3.7.3
2023-02-22 09:51:32 : Component ---------- (1):
2023-02-22 09:51:32 : Categ. : Component Controller Class
2023-02-22 09:51:32 : Name   : HALion Sonic SE Controller
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:32 : Vers.  : 3.5.10
2023-02-22 09:51:32 : SDK    : VST 3.7.3
2023-02-22 09:51:32 : Component ---------- (2):
2023-02-22 09:51:32 : Categ. : Preset Compatibility Class
2023-02-22 09:51:32 : Name   : HALion Sonic SE
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:32 : Vers.  : 3.5.10
2023-02-22 09:51:32 : SDK    : VST 3.7.3
2023-02-22 09:51:32 : Component ---------- (3):
2023-02-22 09:51:32 : Categ. : Preset Version Class
2023-02-22 09:51:32 : Name   : HALion Sonic SE
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:32 : Vers.  : 3.5.10
2023-02-22 09:51:32 : SDK    : VST 3.7.3
2023-02-22 09:51:32 : Find Local Modules...
2023-02-22 09:51:32 : Component ---------- (4):
2023-02-22 09:51:32 : Categ. : Baios
2023-02-22 09:51:32 : Name   : Asio Manager
2023-02-22 09:51:32 : Vendor : Steinberg Tech
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 
2023-02-22 09:51:32 : SDK    : 
2023-02-22 09:51:32 : Component ---------- (5):
2023-02-22 09:51:32 : Categ. : Baios
2023-02-22 09:51:32 : Name   : Device Manager Factory
2023-02-22 09:51:32 : Vendor : Steinberg Tech
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 
2023-02-22 09:51:32 : SDK    : 
2023-02-22 09:51:32 : Component ---------- (6):
2023-02-22 09:51:32 : Categ. : Service
2023-02-22 09:51:32 : Name   : ExceptionDumper
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies GmbH
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 
2023-02-22 09:51:32 : SDK    : 
2023-02-22 09:51:32 : Component ---------- (7):
2023-02-22 09:51:32 : Categ. : Service
2023-02-22 09:51:32 : Name   : Media Service
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 2.7.3.1009
2023-02-22 09:51:32 : SDK    : 0.9.3
2023-02-22 09:51:32 : Component ---------- (8):
2023-02-22 09:51:32 : Categ. : Service
2023-02-22 09:51:32 : Name   : VST 2.x Plug-In Manager
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 3.1.80.32
2023-02-22 09:51:32 : SDK    : VST 3.6.6
2023-02-22 09:51:32 : Component ---------- (9):
2023-02-22 09:51:32 : Categ. : AudioFileHandler
2023-02-22 09:51:32 : Name   : MPEG 1 Layer 3 (Fraunhofer)
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 2.4.0.6
2023-02-22 09:51:32 : SDK    : 1.0
2023-02-22 09:51:32 : Component ---------- (10):
2023-02-22 09:51:32 : Categ. : AudioFileHandler
2023-02-22 09:51:32 : Name   : FLAC
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 1.7.0.11
2023-02-22 09:51:32 : SDK    : 1.0
2023-02-22 09:51:32 : Component ---------- (11):
2023-02-22 09:51:32 : Categ. : AudioFileHandler
2023-02-22 09:51:32 : Name   : OggVorbis
2023-02-22 09:51:32 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:32 : SubCat.: 
2023-02-22 09:51:32 : Vers.  : 1.7.0.11
2023-02-22 09:51:32 : SDK    : 1.0
2023-02-22 09:51:33 : Processing Precision: 4
2023-02-22 09:51:33 : License Info: License Engine is running
2023-02-22 09:51:33 : License Info: Sending ping to License Engine
2023-02-22 09:51:34 : License Info: ping response received: from silk service
2023-02-22 09:51:34 : License Info: Connecting client
2023-02-22 09:51:36 : License Info: Got client connect response
2023-02-22 09:51:36 : License Info: License Engine is running
2023-02-22 09:51:37 : License Info: Sending ping to License Engine
2023-02-22 09:51:39 : License Info: ping response received: from silk service
2023-02-22 09:51:39 : License Info: Connecting client
2023-02-22 09:51:41 : License Info: Got client connect response
2023-02-22 09:51:41 : Init Protection Ok
2023-02-22 09:51:41 : Start Services...
2023-02-22 09:51:41 : Read VST2 White List ---------- :
2023-02-22 09:51:41 : VST2WhiteList => /C:/Program Files/Steinberg/Dorico4/VSTAudioEngine/Components/vst2whitelist.txt
2023-02-22 09:51:41 : Kontakt 5 16out
2023-02-22 09:51:41 : Kontakt
2023-02-22 09:51:41 : NotePerformer
2023-02-22 09:51:41 : NotePerformer64
2023-02-22 09:51:41 : VST2WhiteList : Kontakt 5 16out
2023-02-22 09:51:41 : VST2WhiteList : Kontakt
2023-02-22 09:51:41 : VST2WhiteList : NotePerformer
2023-02-22 09:51:41 : VST2WhiteList : NotePerformer64
2023-02-22 09:51:41 : Plugin accepted: NotePerformer64.dll
2023-02-22 09:51:41 : Plugin accepted: NotePerformer64.dll
2023-02-22 09:51:41 : Finish scanning VST3 Plugins...
2023-02-22 09:51:41 : Register VST3 Plugin ---------- (2):
2023-02-22 09:51:41 : Name   : HALion Sonic
2023-02-22 09:51:41 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:41 : Categ. : Instrument|Synth|Sampler
2023-02-22 09:51:41 : Vers.  : 7.0.0
2023-02-22 09:51:41 : SDK    : VST 3.7.5
2023-02-22 09:51:41 : Component ---------- (12):
2023-02-22 09:51:41 : Categ. : Component Controller Class
2023-02-22 09:51:41 : Name   : HALion Sonic Controller
2023-02-22 09:51:41 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:41 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:41 : Vers.  : 7.0.0
2023-02-22 09:51:41 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (13):
2023-02-22 09:51:42 : Categ. : Preset Compatibility Class
2023-02-22 09:51:42 : Name   : HALion Sonic
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (14):
2023-02-22 09:51:42 : Categ. : Preset Version Class
2023-02-22 09:51:42 : Name   : HALion Sonic
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: Instrument|Synth|Sampler
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (3):
2023-02-22 09:51:42 : Name   : HALion Sonic
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (15):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : HALion Sonic Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (4):
2023-02-22 09:51:42 : Name   : Triebwerk
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (16):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : Triebwerk Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (5):
2023-02-22 09:51:42 : Name   : Dark Planet
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (17):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : Dark Planet Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (6):
2023-02-22 09:51:42 : Name   : Hypnotic Dance
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (18):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : Hypnotic Dance Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (7):
2023-02-22 09:51:42 : Name   : Symphonic Orchestra
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (19):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : Symphonic Orchestra Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Register VST3 Plugin ---------- (8):
2023-02-22 09:51:42 : Name   : Neo Soul Keys
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : Categ. : ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:42 : Component ---------- (20):
2023-02-22 09:51:42 : Categ. : Component Controller Class
2023-02-22 09:51:42 : Name   : Neo Soul Keys Controller
2023-02-22 09:51:42 : Vendor : Steinberg Media Technologies
2023-02-22 09:51:42 : SubCat.: ContentPlayer
2023-02-22 09:51:42 : Vers.  : 7.0.0
2023-02-22 09:51:42 : SDK    : VST 3.7.5
2023-02-22 09:51:43 : License Info: Got check/consume local license response
2023-02-22 09:51:43 : Start Server Engine...
2023-02-22 09:51:43 : Init Content...
2023-02-22 09:51:45 : License Info: Got check/consume local license response
2023-02-22 09:51:46 : Register Contents
2023-02-22 09:51:46 : Registered VSTSounds------- :
2023-02-22 09:51:46 : C:\Program Files\Steinberg\Dorico4\VSTAudioEngine\VST Sound\FCP_SMT_012_Dorico.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_086_HSSE_SR_OneSoundzSilver_Presets.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_091_HSSE_Pro_Synth_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_139_HSSE_Artist_Synth_Presets_02.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_084_HSSE_S90_Presets.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_101_HSSE_Artist_Instrument_Presets_02.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_090_HSSE_Artist_Synth_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_088_HSSE_VST_Expression_Presets.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\VST Sound - Keda Music\Indian_Drum_Basics.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_027_HSO_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_005_Reverence_ImpulseLibrary_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_005_Reverence_ImpulseLibrary_04.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_080_HSSE_Pro_Presets.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_089_HSSE_Basic_Synth_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_077_HSSE_Pro_Instrument_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_076_HSSE_Artist_Instrument_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\VST Sound - Soundiron\Soundiron_Olympus_Micro.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_005_Reverence_ImpulseLibrary_03.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_082_HSSE_Artist_Presets.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_078_HSSE_GM_Presets_01.vstsound
2023-02-22 09:51:46 : C:\ProgramData\Steinberg\Content\VST Sound\FCP_SMT_121_HSSE_Artist_Instrument_Presets_03.vstsound
2023-02-22 09:51:46 : Init Content finished
2023-02-22 09:51:46 : Start Streaming Engine...
2023-02-22 09:51:46 : Startup Finished...
2023-02-22 09:51:46 : enumerateDevices
2023-02-22 09:51:46 : =>Generic Low Latency ASIO Driver;Generic Low Latency ASIO Driver
2023-02-22 09:51:46 : =>Realtek ASIO;Realtek ASIO
2023-02-22 09:51:46 : =>Voicemeeter AUX Virtual ASIO;Voicemeeter AUX Virtual ASIO
2023-02-22 09:51:46 : =>Voicemeeter Insert Virtual ASIO;Voicemeeter Insert Virtual ASIO
2023-02-22 09:51:46 : =>Voicemeeter Virtual ASIO;Voicemeeter Virtual ASIO
2023-02-22 09:51:46 : getSupportedSampleRates
2023-02-22 09:51:46 : => 44100.000000
2023-02-22 09:51:46 : => 48000.000000
2023-02-22 09:51:46 : => 96000.000000
2023-02-22 09:51:46 : enumerateCurrentOutputIds: 2
2023-02-22 09:51:46 : =>VoiceMeeter Input (VB-Audio  1
2023-02-22 09:51:46 : =>VoiceMeeter Input (VB-Audio  2
2023-02-22 09:51:46 : getCurrentDevice: Generic Low Latency ASIO Driver (samplerate 44100.000000) (blockSize 882)
2023-02-22 09:51:46 : enumeratePlugins: 60
2023-02-22 09:51:46 : enumerateInstruments: 9
2023-02-22 09:51:46 : enumerateEventInputIds: 1
2023-02-22 09:51:46 : =>I|Windows MIDI|Q25;Q25
2023-02-22 09:51:46 : enumerateEventOutputIds: 2
2023-02-22 09:51:46 : =>O|Windows MIDI|Microsoft GS Wavetable Synth;Microsoft GS Wavetable Synth
2023-02-22 09:51:46 : =>O|Windows MIDI|Q25;Q25
2023-02-22 09:51:47 : setCurrentDevice: Voicemeeter Virtual ASIO (samplerate -1.000000)
2023-02-22 09:51:47 : ClientCallback::audioDeviceBaiosChange: Baios Stopped
2023-02-22 09:51:47 : ClientCallback::audioDeviceBaiosChange: triggerPortBufferUpdate
2023-02-22 09:51:47 : ClientCallback::audioDeviceBaiosChange: blockSizeChanged
2023-02-22 09:51:47 : ClientCallback::audioDeviceBaiosChange: Baios Started
2023-02-22 09:51:47 : ClientCallback::audioDeviceBaiosChange: newAsioDriverLoaded
2023-02-22 09:51:47 : setSampleRate: -1.000000
2023-02-22 09:51:47 : getCurrentDevice: Voicemeeter Virtual ASIO (samplerate 48000.000000) (blockSize 1024)
2023-02-22 09:51:47 : setSampleRate: 48000.000000
2023-02-22 09:51:47 : getCurrentDevice: Voicemeeter Virtual ASIO (samplerate 48000.000000) (blockSize 1024)
2023-02-22 09:51:47 : enumerateCurrentOutputIds: 8
2023-02-22 09:51:47 : =>VM-VAIO 1
2023-02-22 09:51:47 : =>VM-VAIO 2
2023-02-22 09:51:47 : =>VM-VAIO 3
2023-02-22 09:51:47 : =>VM-VAIO 4
2023-02-22 09:51:47 : =>VM-VAIO 5
2023-02-22 09:51:47 : =>VM-VAIO 6
2023-02-22 09:51:47 : =>VM-VAIO 7
2023-02-22 09:51:47 : =>VM-VAIO 8
2023-02-22 09:51:47 : getSupportedSampleRates
2023-02-22 09:51:47 : => 32000.000000
2023-02-22 09:51:47 : => 44100.000000
2023-02-22 09:51:47 : => 48000.000000
2023-02-22 09:51:47 : => 88200.000000
2023-02-22 09:51:47 : => 96000.000000
2023-02-22 09:51:47 : getCurrentDevice: Voicemeeter Virtual ASIO (samplerate 48000.000000) (blockSize 1024)
2023-02-22 09:51:55 : enumerateCurrentInputIds: 8
2023-02-22 09:51:55 : =>VM-VAIO 1
2023-02-22 09:51:55 : =>VM-VAIO 2
2023-02-22 09:51:55 : =>VM-VAIO 3
2023-02-22 09:51:55 : =>VM-VAIO 4
2023-02-22 09:51:55 : =>VM-VAIO 5
2023-02-22 09:51:55 : =>VM-VAIO 6
2023-02-22 09:51:55 : =>VM-VAIO 7
2023-02-22 09:51:55 : =>VM-VAIO 8
2023-02-22 09:51:55 : enumerateCurrentOutputIds: 8
2023-02-22 09:51:55 : =>VM-VAIO 1
2023-02-22 09:51:55 : =>VM-VAIO 2
2023-02-22 09:51:55 : =>VM-VAIO 3
2023-02-22 09:51:55 : =>VM-VAIO 4
2023-02-22 09:51:55 : =>VM-VAIO 5
2023-02-22 09:51:55 : =>VM-VAIO 6
2023-02-22 09:51:55 : =>VM-VAIO 7
2023-02-22 09:51:55 : =>VM-VAIO 8
2023-02-22 09:51:55 : getCurrentDevice: Voicemeeter Virtual ASIO (samplerate 48000.000000) (blockSize 1024)
2023-02-22 09:51:55 : enumerateEventInputIds: 1
2023-02-22 09:51:55 : =>I|Windows MIDI|Q25;Q25
2023-02-22 09:51:55 : enumerateEventOutputIds: 2
2023-02-22 09:51:55 : =>O|Windows MIDI|Microsoft GS Wavetable Synth;Microsoft GS Wavetable Synth
2023-02-22 09:51:55 : =>O|Windows MIDI|Q25;Q25
2023-02-22 09:51:55 : addAudioChannel Output 5
2023-02-22 09:51:55 : addMapping O to Out (id 5)
2023-02-22 09:51:55 : => port VM-VAIO 1 (id 14)
2023-02-22 09:51:55 : => port VM-VAIO 2 (id 15)
2023-02-22 09:51:55 : ClientCallback::audioDeviceBaiosChange: resyncRequested
2023-02-22 09:51:55 : enumerateCurrentOutputIds: 8
2023-02-22 09:51:55 : =>VM-VAIO 1
2023-02-22 09:51:55 : =>VM-VAIO 2
2023-02-22 09:51:55 : =>VM-VAIO 3
2023-02-22 09:51:55 : =>VM-VAIO 4
2023-02-22 09:51:55 : =>VM-VAIO 5
2023-02-22 09:51:55 : =>VM-VAIO 6
2023-02-22 09:51:55 : =>VM-VAIO 7
2023-02-22 09:51:55 : =>VM-VAIO 8
2023-02-22 09:51:55 : beginEdit [audioMap]:  Remap Output Audio Ports When Needed
2023-02-22 09:51:55 : endEdit [audioMap]
2023-02-22 09:51:55 : updateStreamingEnabled -> connectEventInput: Q25, id => 6 StreamId => 1
2023-02-22 09:51:55 : loadAudioPlugin  (id 34)...
2023-02-22 09:51:57 : => Compressor loaded
2023-02-22 09:51:57 : beginEdit [mixer]:  add-send-channel
2023-02-22 09:51:57 : addAudioChannel FxReturn 36
2023-02-22 09:51:57 : connect 36 -> 5
2023-02-22 09:51:57 : endEdit [mixer]
2023-02-22 09:51:57 : beginEdit [mixer]:  add-send-channel
2023-02-22 09:51:57 : loadAudioPlugin  (id 66)...
2023-02-22 09:51:57 : => REVerence loaded
2023-02-22 09:51:57 : endEdit [mixer]
2023-02-22 09:51:57 : addAudioChannel Audio 68
2023-02-22 09:51:57 : connect 68 -> 5
2023-02-22 09:51:58 : beginEdit [eventMap]:  enable streaming
2023-02-22 09:51:58 : endEdit [eventMap]
2023-02-22 09:51:58 : updatePlaylist for 68 :
2023-02-22 09:51:58 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:58 : loadInstrument  (id 98)...
2023-02-22 09:51:58 : => DoricoBeep loaded
2023-02-22 09:51:58 : addReturnChannel 103
2023-02-22 09:51:58 : connect 103 -> 5
2023-02-22 09:51:58 : endEdit [mixer]
2023-02-22 09:51:58 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:58 : endEdit [mixer]
2023-02-22 09:51:58 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:58 : addLink Send 103 => 36 (idx 0)
2023-02-22 09:51:58 : endEdit [mixer]
2023-02-22 09:51:58 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:58 : endEdit [mixer]
2023-02-22 09:51:58 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:58 : loadInstrument  (id 136)...
2023-02-22 09:51:59 : Server wants activation
2023-02-22 09:51:59 :  => not applied or resumed (from activate)
2023-02-22 09:51:59 : => NotePerformer64 loaded
2023-02-22 09:51:59 : addReturnChannel 141
2023-02-22 09:51:59 : connect 141 -> 5
2023-02-22 09:51:59 : endEdit [mixer]
2023-02-22 09:51:59 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:59 : endEdit [mixer]
2023-02-22 09:51:59 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:51:59 : addLink Send 141 => 36 (idx 0)
2023-02-22 09:52:00 : endEdit [mixer]
2023-02-22 09:52:00 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:00 : endEdit [mixer]
2023-02-22 09:52:01 : Server wants deactivation
2023-02-22 09:52:01 :  => not applied or resumed (from activate)
2023-02-22 09:52:11 : setTransportRunning: Start at project time: 0.000000, system time: 1456.560000
2023-02-22 09:52:13 : setTransportRunning: Stop
2023-02-22 09:52:16 : setTransportRunning: Start at project time: 0.000000, system time: 1461.740000
2023-02-22 09:52:18 : setTransportRunning: Stop
2023-02-22 09:52:22 : License Info: ping response received: from silk service
2023-02-22 09:52:23 : removeLink Send 103 => 0 (idx 0)
2023-02-22 09:52:23 : removeLink Send 141 => 0 (idx 0)
2023-02-22 09:52:23 : disconnect 36 -> 0
2023-02-22 09:52:23 : removeAudioChannel 36
2023-02-22 09:52:23 : disconnect 103 -> 0
2023-02-22 09:52:23 : removeReturnChannel 103
2023-02-22 09:52:23 : unloadInstrument DoricoBeep (id 98)...
2023-02-22 09:52:23 : removeVUObserver 103
2023-02-22 09:52:23 : => DoricoBeep unloaded
2023-02-22 09:52:23 : disconnect 141 -> 0
2023-02-22 09:52:24 : removeReturnChannel 141
2023-02-22 09:52:24 : unloadInstrument NotePerformer64 (id 136)...
2023-02-22 09:52:24 : removeVUObserver 141
2023-02-22 09:52:24 : => NotePerformer64 unloaded
2023-02-22 09:52:24 : unloadAudioPlugin Compressor (id 34)...
2023-02-22 09:52:25 : => Compressor unloaded
2023-02-22 09:52:25 : loadAudioPlugin  (id 174)...
2023-02-22 09:52:26 : => Compressor loaded
2023-02-22 09:52:26 : beginEdit [mixer]:  add-send-channel
2023-02-22 09:52:26 : addAudioChannel FxReturn 176
2023-02-22 09:52:26 : connect 176 -> 5
2023-02-22 09:52:26 : endEdit [mixer]
2023-02-22 09:52:26 : beginEdit [mixer]:  add-send-channel
2023-02-22 09:52:26 : loadAudioPlugin  (id 206)...
2023-02-22 09:52:27 : => REVerence loaded
2023-02-22 09:52:27 : endEdit [mixer]
2023-02-22 09:52:27 : License Info: ping response received: from silk service
2023-02-22 09:52:27 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:27 : loadInstrument  (id 208)...
2023-02-22 09:52:27 : => DoricoBeep loaded
2023-02-22 09:52:27 : addReturnChannel 213
2023-02-22 09:52:27 : connect 213 -> 5
2023-02-22 09:52:27 : endEdit [mixer]
2023-02-22 09:52:27 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:27 : endEdit [mixer]
2023-02-22 09:52:27 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:27 : addLink Send 213 => 176 (idx 0)
2023-02-22 09:52:27 : endEdit [mixer]
2023-02-22 09:52:27 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:27 : endEdit [mixer]
2023-02-22 09:52:27 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:27 : loadInstrument  (id 246)...
2023-02-22 09:52:28 : => NotePerformer64 loaded
2023-02-22 09:52:28 : addReturnChannel 251
2023-02-22 09:52:28 : connect 251 -> 5
2023-02-22 09:52:28 : endEdit [mixer]
2023-02-22 09:52:28 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:28 : endEdit [mixer]
2023-02-22 09:52:28 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:28 : addLink Send 251 => 176 (idx 0)
2023-02-22 09:52:28 : endEdit [mixer]
2023-02-22 09:52:28 : beginEdit [mixer]:  load-instrument-with-state-file-and-sends
2023-02-22 09:52:28 : endEdit [mixer]
2023-02-22 09:52:30 : setTransportRunning: Start at project time: 1.009021, system time: 1476.251000
2023-02-22 09:52:32 : setTransportRunning: Stop
2023-02-22 09:52:34 : setTransportRunning: Start at project time: 0.000000, system time: 1479.583000
2023-02-22 09:52:36 : setTransportRunning: Stop
2023-02-22 09:52:48 : exportPluginState plug Compressor (id 174) (type 1)
2023-02-22 09:52:48 : 174;0/0;2340
2023-02-22 09:52:48 : exportPluginState plug REVerence (id 206) (type 1)
2023-02-22 09:52:48 : 206;0/0;14852
2023-02-22 09:52:48 : exportPluginState plug DoricoBeep (id 208) (type 1)
2023-02-22 09:52:48 : 208;0/0;104
2023-02-22 09:52:48 : exportPluginState plug NotePerformer64 (id 246) (type 1)
2023-02-22 09:52:48 : 246;0/0;2262
2023-02-22 09:53:08 : License Info: ping response received: from silk service
2023-02-22 09:53:12 : License Info: ping response received: from silk service
2023-02-22 09:53:54 : License Info: ping response received: from silk service
2023-02-22 09:53:58 : License Info: ping response received: from silk service
2023-02-22 09:54:39 : License Info: ping response received: from silk service
2023-02-22 09:54:44 : License Info: ping response received: from silk service
2023-02-22 09:55:25 : License Info: ping response received: from silk service
2023-02-22 09:55:30 : License Info: ping response received: from silk service
2023-02-22 09:56:11 : License Info: ping response received: from silk service
2023-02-22 09:56:16 : License Info: ping response received: from silk service
2023-02-22 09:56:57 : License Info: ping response received: from silk service
2023-02-22 09:57:02 : License Info: ping response received: from silk service
2023-02-22 09:57:43 : License Info: ping response received: from silk service
2023-02-22 09:57:48 : License Info: ping response received: from silk service

Welcome to the forum, @ah309. Sorry to hear you’re running into these problems! It would be really helpful to get a look at the crash dumps from the audio engine. Could you please do Help > Create Diagnostic Report and send the resulting (I imagine quite large) zip file to me at d dot spreadbury at steinberg dot de via (say) WeTransfer?

Thanks Daniel!

I have uploaded the following to a shared Google Drive folder:
Diagnostics for solopiano.dorico
Diagnostics for strings.dorico
Diagnostics for a larger project in a broken state (which works if I go through the restart/file manipulation process). note that after a long time, the VSTs loaded for this project, but I was unable to reproduce this again for reporting, so I have attached a second diagnostics report, likely similar to the first
Dump file for VST Audio Engine when working
Dump file for VST Audio Engine when crashed

Thanks. I’m not sure what I can do with a 2GB .dmp file!

Have these problems been going on ever since you installed Dorico, or did they seem to start at some point afterwards?

It has been intermittent since installation - I’ve tried reinstalling including reinstalling NotePerformer, as well as disabling voicemeeter in case the audio routing was causing problems. Neither of these options seemed to help. It seems that once the VST audio engine loads successfully, I can edit away until I change the template in any meaningful way. I can’t understand why a new project won’t load sounds at all though.

Also, HALion Sonic will open separately from Dorico throughout these issues, and playback with no problem. Unfortunately there isn’t a similar step I can do to verify NotePerformer.

Are there any specific logs from the AppData folder that would be helpful?

This may not explain everything, but I think it will explain at least something! Go to the Play page of Preferences and make sure the slider for the default Mixer output level is set to a value higher than zero, then Apply and Close. Then re-apply your playback template, and hopefully you’ll find that you get sound in your troublesome projects. (If you open the Mixer, you’ll see that all the faders are pushed all the way down.)

Thank you - that has fixed Write mode, but not Play mode!

I hadn’t noticed that default option in preferences, so will make sure to keep it at 0db now. Good to know!

So the notes will now play if I click on them in write mode, but I still have no sound either in Play mode or by hitting play while in Write mode. Switching playback templates has a delay, but eventually either NotePerformer or HALion will show the same behaviour (notes in write are good, playback in either write/play still not working).

Here’s another diagnostic from the current state!
Dorico Diagnostics-AfterMixerFix.zip (875.0 KB)

When you try to play back, does the playhead move at all, or does it stay completely still? Do you see any output in the Mixer’s VU meters? What about in e.g. HALion’s VU meters?

Yes, the playhead moves, there is seemingly output from both the Mixer and the VST channels.

I wonder whether it’s possible that there is somehow a sample rate mismatch somewhere in your system? Can you triple-check the sample rates chosen in the Device Setup dialog in Dorico, in Voicemeeter, and in the Windows sound properties?

Thanks - checked and VM/Dorico are in sync at 48kHz, Windows sound properties were at 44.1kHz but changing this didn’t affect anything.

DeviceSetup

Noticing now that in the NotePerformer mixer, the white circle at the top of the channel is lighting up for input, but no levels on the fader.

There are levels on that fader when clicking on the note in write mode.

I’m a bit foxed, I’m afraid. I think we need my colleague @Ulf to weigh in, but he’s currently only sporadically checking the forum.

If you take Voicemeeter out of the equation temporarily, do you get any playback if you use either Dorico’s default Generic Low-Latency ASIO Driver?

Hi @ah309 ,

there are probably two issues here. First, you have the new HALion Sonic 7 with the new MediaBay4All which makes the audio engine hanging and waiting for a response from the MediaBayServer. In the diagnostics are two dump files that clearly show that. Have a look at this thread for a temporary workaround. Please try that and see if you still get this hanging of the audio engine.

In regards to no audio coming out, could you pleases try to export a project to Wave format (File > Export > Audio) and see how that goes?

And by the way, you have routed Dorico to stream to Voicemeeter, but where does Voicemeeter send its output to?

My sense is that unless one really needs HALion SE 7 (or whatever its official name is), it is wiser to wait to implement it. I expect that when “Dorico 5” comes out, the install package will include HALion SE 7, and by that time all the kinks with MediaBay Server will have been worked out in the Dorico 5 debugging & compatibility process.

Thank you for the tips @Ulf . This doesn’t seem to have resolved playback fully, though I do not see VSTAudioEngine crashing now (so progress!).

I loaded the following projects:

  • Previously working full orchestra project - loads and plays back ok
  • strings.dorico - previews notes in write mode, does not play in either write or play
  • solopiano.dorico - as above
  • created a new project for classical orchestra, behaves in the same way as strings/solopiano.dorico.
  • reloaded full orchestra project from point 1 - loads and plays back correctly

I have attached diagnostics for the newly created project, perhaps these can help? It seems to be an issue with newly created files at this point - swapping playback templates doesn’t change anything but the previewing of notes doesn’t crash which is good!

NewProjectDiagnostics.zip (1.3 MB)