I have a situation here, where 64 bit Wavelab 8.5 suddenly started to crash at startup. It is not crashing when scanning plugins, but at the stage when opening layout dialog. Sometimes dialog shows , sometimes crash occurs right before.
Weird thing is that if i run 32 bit version of Wavelab 8.5 (which works!!!), close it and right after that 64 bit version, sometimes the later works as well. Next time i start it, it crashes again. This is something beyond my imagination.
I’ve removed vstplugins folder completely, trashed preferences & reinstalled program few times - no luck. Can’t remember installing anything new on my system lately, at least not something which would affect 64 bit of Wavelab only
Any ideas - Win 7 64 bit, virus free system, running many audio apps including Steinberg Nuendo (i’ve tried to run every audio/video app i use, to find out if it is affected as well … they all work).
Try enabling the crash dump report:
Holding down the Alt key, select the Options menu, Global preferences.
A new tab called Diagnostics will appear on the far right.
Select Enable Crash Report at the bottom, and restart Wavelab.
Not allowed to put zip files as attachment and there is also a 40 MB dump file included (!?!), so it would be the best to send it using WeTransfer for example.
i have the same problem here.
on win10pro 64 with WL8.5 latest 64 bit
trashed ALL the prefs also, now the splashscreen just disappeares and i have to quit in the taskmanager.
I am on Insider Preview though…maybe somehting to do with it?
i will try to reinstall it tomorrow.
Phillipe, is it possible for you to look at this crash report ?? This one is really show stopper, i am completely lost …
ZIP files are not allowd as attachment and there is also a 40 MB dump file included (!?!), so it would be the best to send it using WeTransfer for example.
I saw recently the exact same report. The problem was solved when the person restarted his network.
The problem was caused by WaveLab not being able to access some file from a network, during startup. The crash actually happens in some Windows code called by WaveLab.
Crashing here now too. Right out of the blue. Did a session last night with no issues. Nothing changed on the machine except - Windows Updates. This on Windows 10.
Added a screencap of the error.
Definitely something going with WL x64 and Windows 10. This is the first time I have ever seen this happen.
And I cannot even get into the program. This occurs immediately at startup.
I am still on Windows 7, but the symptoms and the error message are identical. Haven’t updated Windows for a while… I think the only updates i’ve done lately are Adobe’s Reader and Flash automatic updates …