Hi, I just received my UR824 this past Friday, I installed the latest drivers v1.0.4, and it is also making some horrible noises like digital distortion when I playback audio, the audio sounds horrible for like 10 or more seconds, it doesn´t matter the asio buffer size, it can be 256, 64, or even 2048 and it doesn´t matter, changing the asio buffer size doesn´t resolve anything, this happens like every 5 or 10 min, this can happen even with a single audio track in the DAW with no plugins, so the size of a project doesn´t seems to matter either, is just randmon noise and distortion at random times.
This never happened to me with my previous audio interface, I´m really disappointed, I really need to know if this is just a driver issue and it can be solved in future updates, or this means that I got a bad unit, and I need to send it back for repair?
I just can not believe that cheaper 99 dollar interfaces have a better performance than a 799 dollar unit
One other issue I´m having is that when I´m working with a heavily load project, suddenly a horrible loud distortion sound occurs, that almost damaged my ears and blow up my monitors, and the DAW freezes for a like 10 or 20 or more seconds, this also happens every few minutes.
Ok you can blame my heavlily load project and my computer, but this didn´t happened with my previous interface, the DAW just freezes, but no sudden horrible loud distortion ever happened, it´s not possible that in order for me to find out that I´m overloading a project, I have to risk my ears and my monitors when this sound occurs… I mean, I don´t mind if the DAW freezes, or if I have to restart my machine, or any other inconvenient, but come on! What´s the deal with that noise? I´m literally afraid to use the interface, because if I use it with a very low volume just to clearly hear what I´m doing, the noise is still loud enough to give me a heart attack (because it happens too sudden) and damage my ears and my speakers.
I´m doing everything I can to make my projects lighter, converting midi to audio, freezing tracks, etc. but then again, that noise is not normal, and it´s really dangerous for me and my equipment, and again changing the asio buffer size doesn´t resolve the problem.
Yesterday I was playin a little with my midi controller and Addictive Drums and when I played too fast, it seems like the interface can´t handle the audio and just freezes and makes this horrible noise, like a beep but too distorted.
So… again: A driver issue or a defective unit?
I have a shiny new 799 dollar interface just resting there, because I´m afraid to use it, I don´t want to end up deaf or death from a heart attack!
My sistem: Windows 7 64 bit, Core i3 2.53Ghz, 4 Gb ram