I had a crash today, and it was while switching back and forth frequently between Cubase and another app (gmail). I’m not exactly sure, but I think the few crashes I’ve had with Cubase 12 Pro have been under similar circumstances.
Can anyone, perhaps @Martin.Jirsak please take a look or pass along my dmp file to the troubleshooters?
PS: Oh dear, the forum says the crash file is too big, a 4GB limit (the file is 4.67 GB) - how do I get it uploaded?
@Martin.Jirsak , Something is wrong with Activation Manager: First on the white screen it says “Not Responding”, then it goes to a gray screen that says “Loading, please wait …” for a very long time. This is repeatable.
However Windows Task Manager does not show Steinberg Activation Manager as “Not Responding” …
I am up and working now, this is what I did since my last post (to review: at that point I had renamed all my CubaseN_64 and CubaseN_64X files (whatever an “X” file is), but Cubase was throwing a “No License Found” error message, and when I tried to open Steinberg Activation Manager it threw a “Not Responding” error message) :
I rebooted my computer
I ran Cubase Pro 12 - it opened up fresh, meaning the “Recent Projects” option under “File” was greyed out", but completely usable in a short test.
I hid the “new” Cubase12_64 file that presumably had just been created, and I replaced it with the one that existed when Cubase crashed and subsequently wouldn’t open.
That works completely normally as far as I can tell, I’m back in business.
-Thank you for your time and assistance, @Martin.Jirsak . Should I even waste brain cells wondering what just happened?
-Now I’m back to the OP question - is switching frequently between windows causing my Cubase to crash (I don’t know how to read a .dmp file. It’s maybe kind of interesting I was testing a plugin, Soothe 2 that was not behaving correctly at the time, and also switching back and forth with gmail at the time).
is enabled. I have it that way because somewhere along the line I think I figured out I can’t switch between listening to Cubase and listening to Youtube vids if it is not enabled … but that was long ago.
Do you think that might have something to do with my crash?
I should add now … Steinberg Activation Manager works fine after the reboot. Only Cubase 12 is activated though … I do have a license for Cubase 11 (and previous versions?), and my Dongle is plugged in.
Would I need to do something with the USB Licenser Control Center if I wanted Cubase 11 to be active?
You don’t need to look any further. Yes it does.
You even gave us a major clue :
If you did that too fast without waiting for the driver to load/unload, then all it did was corrupting the channels data in Cubase, resetting the devices in Windows and creating duplicates.
In short it fu*ked up everything, especially if the sample rate wasn’t the same in windows.
Please follow these steps if you don’t want such a thing to happen again.