After updating to Dorico 4.1 I cannot get past the “Launching Steinberg Activation Manager” dialog.
I tried move the ~/Library/Application Support/Steinberg/Activation Manager to a backup location and restarted the Activation Manager. After re-authentication I activated it, but still the same error.
Quit Dorico and Steinberg Activation Manager. Check in Activity Monitor whether VST Audio Engine is still running, and if so, quit it. Check also whether Steinberg License Engine is still running, and quit that too. Then wait a moment, and try launching Dorico again.
Ben’s advice is for both platforms, but the step to uninstall SAM is for Windows users (hence the use of the word “if” at the start of that step).
The point is, you may have some mismatched components on your system that were not correctly updated when SAM was last updated. If you make sure that Dorico, the VST Audio Engine, and the Steinberg License Engine processes are all not running before you run the SAM installer again, that should ensure that all necessary components are updated, and then Dorico will run successfully.
Welcome to the forum, @jgpub. I recommend you follow the steps earlier in this thread to fully clear down all related processes and then reinstall the latest version of SAM, and that should take care of the problem fully.
Yes thank you very much Daniel. All is working fine now. By the way, Dorico is the most genius notation program I have ever used, and that coming from a 20+ year Sibelius user. Dorico is the only program I use now.
I have similar problem after DORICO 4.1.
I installed the newest SAM and DORICO 4.1 returned once, but DORICO 4.1 does not staaets again. It crashes at XXXXX script stage in launcing.
By the way My Stenberg shows I using steinberg products (Dorico, Dorico SE and Cubase) on 3 machines. In fact I use them single machine.
After I deactivate one of them, MySteinberg shows 2 machines used.
Is there any relation to above problem?
To send your crash reports, in the Finder go to /Users/your-username/Library/Logs/DiagnosticReports and you should find them in there. Zip them up and attach them here.