Cubase 12 stuck on "Checking Licences"

Cubase
, ,
42

The reason I still haven’t reformated my PC is that I’m waiting to do it with someone I know who knows what he’s doing. I don’t want to mess up my machine.

43

Can you connect to your account (https://account.steinberg.net) and see your cubase 12 registration there? If you can’t connect online with a browser, chances are it won’t work either with cubase 12.

44

It is already activated, no need for an internet connection any more.

45

So I had the same problem but finally I could get it worked. I realized that even cubase
Thats what worked for me doesn’t require Elicenser in order to work it still should be installed on the computer.
Thats what worked for me:

  1. Uninstalled cubase 12
  2. Deactivated Cubase 12 licence using (Steinberg activation manager)
  3. Reinstalled Elicenser
  4. Reinstalled cubase 12 and during installing I chose to reinstall cubase components too.
  5. Launched cubase 12 and activated the licence.
    Hope it helps!
46

As I thought, something was broken.

After complete reinstall of the entire system, Cubase finally works. Everything works.

1 Like
47

Meaning: OS, or Cubase?

Thanks for your post, @Lukas1 !

48

OS.

I reinstalled Windows 11 entirely.

1 Like
50

You could probably be OK de-installing the reinstalling the licensing / activation software, when it happened (rarely but surely) to me ; all I did is first run / check if my eLicenser is happy , running the famous ‘repair’ sometimes running it in administrator mode. Especially good for key locked C11 / C10 software.
Then steinberg activation: always try to deactivate before uninstalling cubase 12. then reinstall c12, it will re-activate automatically.

51

same problem but got it fix just
open steinberg download assistance update to 12.0.20 and you are done

52

A post was split to a new topic: Occasional “License check could not be Completed!” error

53

Here is what worked for me, though it may have been that I just needed to wait longer for Cubase to complete the initial run through of the plugins (I have a lot).

But I made sure to update the iLok stuff, then restarted the computer.

Cubase 12 still was taking a while, stuck at “Scanning VST3 Plugins”, so I killed it (again) via task manager.

Then I restarted Cubase. Looking in the Task Manager, expanding the list under Cubase, I saw that some things were happening, so I just left it alone. After a few more minutes Cubase finally got trough the plugin scanning and continued to load.

After it loaded to the Hub, I existed Cubase. The restart of Cubase now works without issue.