Dorico 6 immediately crashes on IPad

Same here…

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Thank you for the swift reply, Daniel! That’s much appreciated!
However, Assistive Touch was already disabled and after disabling everything in that area and restart, problems are still there. Can do some stuff, but crashes are imminent all the time…
Sorry.

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Some projects open, some don’t.
Some are being saved, some aren’t.
Some features work, some don’t.
I’m a bigband and saxphone quintet arranger, so big projects and small ones.
Hope you can fix it.
Good luck, mate!

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Do I understand it correctly? Even with an updated version of D6 for IPad there will be now way to return to a previous version? So, for me it means that the app is completely lost. I can’t install the latest version due to compatibility issues and can’t get back to a previous version. The app is completely killed for me.

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Indeed, I’m sorry to say that so far as I know, there’s no way on the App Store to install an older version of the application. It’s not possible for us to re-release an older version. Is it possible for you to update the device on which you’re running iPadOS 14 to run iPadOS 16 or later?

Are you sure about all this? Shouldn’t users who had already purchased Dorico before the update be able to download last compatible version to their devices?

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When will the maintanence release happen? I have a project I must do this weekend. I appreciate all your help. This has been my first step into notation since stopping a decade ago.

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More specified if this was relevant: English but region Swiss German and inside Dorico instrument names German.

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I don’t believe this option still exists in App Store Connect today, I’m afraid – I believe it was deprecated some time ago.

I couldn’t find anything about the deprecation. This is from the current docs:

Offering the last compatible version is what App Store does by default. Developers should not even deal with those settings unless they explicitly want to opt-out, but that’s only done in very special cases.

I’ve just tested with eBay app which requires iOS 17 and I have an old iPad Pro stuck with iOS 16. This is how it works when I try to download eBay on it:

But now I see that Dorico requires iPadOS 14 or later:

You mentioned in a previous reply that it requires iPadOS 16? If you really intended to limit Dorico 6 to iPadOS 16 and above, then that could explain the crash. For some reason, the minimum iPadOS version was not set properly. I think it can be fixed in the following way:

  1. Actually set the minimum iPadOS version to 16.0 for the next update

  2. After the update is approved and published, remove the current version from last-compatible versions as described in the linked App Store Connect article. That should make the latest Dorico 5 be the last-compatible version and users will be able to download it to their older devices

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Thanks for providing that link – I wasn’t able to find that when I searched earlier on.

When we publish the next update, it will correctly specify iPadOS 16 as the minimum version, so perhaps you’re right that it will then allow version 5.1.80 to be downloaded by people whose devices are on earlier versions of iPadOS. Let’s hope so, anyway, as we certainly can’t do anything else to make it so.

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Hello, I’m getting a similar issue where Dorico crashes when I open the layout options and scroll down. Here is the log:
Dorico-2025-05-09-013323.ips (94.9 KB)

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This is the same accessibility-related crash. For the time being you will need to disable the accessibility features you have enabled on your device in Settings. We are working on a fix for this problem as quickly as possible.

Thanks for replying, I read the previous messages and disabled assistive touch before attempting to open Dorico and commenting. Are there any other specific accessibility options that would cause the error?

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I suspect more or less any of them will cause a problem at the moment.

We have submitted a new build with a fix for this crash to Apple’s App Store review team, so hopefully it will pass through this process quickly and smoothly, and will be available in a day or two. Sorry for the inconvenience in the meantime.

Dorico for iPad 6.0.6 is now available from the App Store, and it should now run more stably.

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Now you can load indeed the latest compatible version in the Apple store, but unfortunately it’s the version 6.0.0, which was mistakenly declared as compatible with IPadOS 14. And this version is of course not working on older devices. So, due to the wrong declaration Dorico is killed forever on IPads with OS 14 and 15 . Very annoying!

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Unfortunately, this new update doesn’t seem to have helped as regards downloading the last compatible version for me. App Store offered the version, I let it download, but on opening, Dorico immediately crashed again. I tried it twice, but same issue.

@dspreadbury I believe that unchecking 6.0.0 (or really any 6.0.* before the current version that correctly declares iPadOS 16 as the minimum version) from App Store Connect should make 5.whatever be the last compatible version. Or have you already done that with no success?

I’m on iOS 15.8.4, and after re-downloading what the App Store said was the last compatible version, it was the same immediate crash.